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Seagate: 'new' hard drives used for tens of thousands of hours

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Re: Seagate: 'new' hard drives used for tens of thousands of hours

#2
> the company launched an official eBay store that sells refurbished drives. [...] However, this store only sells in the US

One could make a joke that seagate did start selling refurbs in EU, just without telling anyone. Why is it always seagate when there's something wrong with HDDs?

Re: Seagate: 'new' hard drives used for tens of thousands of hours

#3
post #2

> the company launched an official eBay store that sells refurbished drives. [...] However, this store only sells in the US One could make a joke that seagate did start selling refurbs in EU, just without telling anyone. Why is it always seagate when there's something wrong with HDDs?

> Why is it always seagate when there's something wrong with HDDs?

WDs image was IIRC already not the best when the WD Red SMR thing blew up. I recall feeling smug but forget the background. I think they have a strong claim on title of most scandalous HDD maker.

Re: Seagate: 'new' hard drives used for tens of thousands of hours

#4
post #2

> the company launched an official eBay store that sells refurbished drives. [...] However, this store only sells in the US One could make a joke that seagate did start selling refurbs in EU, just without telling anyone. Why is it always seagate when there's something wrong with HDDs?

> One could make a joke that seagate did start selling refurbs in EU, just without telling anyone.

Regulators and prosecutors/lawyers would probably be the only ones laughing about that. AFAIK, consumer protections are much worse in the US, so if anything it would be the opposite.

> Why is it always seagate when there's something wrong with HDDs?

If it isn't Seagate, it's someone else. Wasn't Western Digital caught selling NAS drives with some shittier technology than they were advertising? Feels like a rite of passage for HDD sellers to somehow defraud consumers sooner or later.

Re: Seagate: 'new' hard drives used for tens of thousands of hours

#5
post #3
post #2

> the company launched an official eBay store that sells refurbished drives. [...] However, this store only sells in the US One could make a joke that seagate did start selling refurbs in EU, just without telling anyone. Why is it always seagate when there's something wrong with HDDs?

> Why is it always seagate when there's something wrong with HDDs? WDs image was IIRC already not the best when the WD Red SMR thing blew up. I recall feeling smug but forget the background. I think they have a strong claim on title of most scandalous HDD maker.

Does any WD model have its own Wikipedia page?

https://en.wikipedia.org/wiki/ST3000DM001

(I had one, it died just after its warranty ended but Seagate did send me a replacement after bitching about it for long enough.)

Re: Seagate: 'new' hard drives used for tens of thousands of hours

#6
Article is about reports from German customers (this is clear in the orignal title, but not the current HN title), and mostly with 16TB Exos HDDs.

FWIW, I just bought a bunch of Seagate HDDs (US vendor) and my warranty periods line up with the DOMs on the packaging.

You can check your warranty period/status at:

https://www.seagate.com/support/warranty-and-replacements

Re: Seagate: 'new' hard drives used for tens of thousands of hours

#7
I've recently been browsing Amazon.de listings for a new HDD and I'm pretty sure I saw someone complain about their supposedly new Seagate EXOS already having hours on it.

I also saw listings for SATA drives where the reviews were complaining about receiving SAS drives and complaints about bare HDDs being shipped rattling around in large cardboard boxes. I think the only conclusion I reached was that I should buy my HDD from somewhere that is not Amazon. Impossible to tell if they're selling a new or refurbished drive, a SATA or SAS drive or if it'll make it here safely.

Re: Seagate: 'new' hard drives used for tens of thousands of hours

#8
One way some companies and merchants deal with high inflation and increasing price pressure seems to be declining quality. I've seen similar things happening more frequently in different markets, not just tech. If you notice something like it, the best way to deal with it imo is ask for your money back, make it public if possible and boycott the business from then on. Customers need to penalize such behavior as much as possible or soon we can't trust anything anymore. Hard disks especially are one of the most critical components, you don't want failures there.

Re: Seagate: 'new' hard drives used for tens of thousands of hours

#9
post #7

I've recently been browsing Amazon.de listings for a new HDD and I'm pretty sure I saw someone complain about their supposedly new Seagate EXOS already having hours on it. I also saw listings for SATA drives where the reviews were complaining about receiving SAS drives and complaints about bare HDDs being shipped rattling around in large cardboard boxes. I think the only conclusion I reached was that I should buy my…

I got a couple of outright counterfeit 12TB Ironwolf drives from "AlamCh Trading Inc" on Amazon a couple of months ago. Slipped up and didn't notice that I was buying from an obviously suspicious seller. They did refund them... after being appropriately threatened.

Re: Seagate: 'new' hard drives used for tens of thousands of hours

#10
post #5
post #3

Earlier quoted context omitted.

> Why is it always seagate when there's something wrong with HDDs? WDs image was IIRC already not the best when the WD Red SMR thing blew up. I recall feeling smug but forget the background. I think they have a strong claim on title of most scandalous HDD maker.

Does any WD model have its own Wikipedia page? https://en.wikipedia.org/wiki/ST3000DM001 (I had one, it died just after its warranty ended but Seagate did send me a replacement after bitching about it for long enough.)

There's an IBM Deathstar (sold to Hitachi, sold to WD) model that has its own section, at least:

https://en.wikipedia.org/wiki/Deskstar#IBM_Deskstar_75GXP_fa...

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