The Microsoft 365 Copilot launch was a disaster
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Re: The Microsoft 365 Copilot launch was a disaster
#2Given how hard Microsoft is leaning into AI, and how important Office 365 is, the Copilot for 365 is shockingly bad.
Re: The Microsoft 365 Copilot launch was a disaster
#3But what consequences will a really large company face for such a prominent disaster? They got what they wanted, which is an excuse to force everyone into paying for new AI products through price increases forced into enterprise contract renewals. It is the same thing that Google just did with Google Workspace or Google Apps or whatever their office suite is called now, where everyone is forced to pay for their new Gemini AI features even if they don’t want it.
The goal of these companies is to increase revenue and profit. They are achieving that, so for them this isn’t a disaster. They are doing that through illegal bundling, and preventing anyone else from competing for the same revenue fairly. To me that is the real disaster, because it is undermining the startup ecosystem.
Re: The Microsoft 365 Copilot launch was a disaster
#4Microsoft can't even make Teams pleasant and bugfree to use; it's unreasonable to expect them to make a compelling AI product.
Re: The Microsoft 365 Copilot launch was a disaster
#5One of the problems I see with the 365 suite, is that most users’ ratio of consume:produce is pretty high. IOW, they use it to view the content authored on it. They might author the occasional document, but they’ll view +10x that many. This makes a one size fits all pricing difficult.
Re: The Microsoft 365 Copilot launch was a disaster
#6My problem with this isn't the price increase. It's the blurring of what used to be a clearly understandable suite of products (e.g. Office) and services (e.g. OneDrive) into a soup of weird AI and cloud stuff that all goes under a single unhelpful name (Copilot). My mental model of what I'm actually purchasing is broken in this new paradigm.
Re: The Microsoft 365 Copilot launch was a disaster
#7Given how hard Microsoft is leaning into AI, and how important Office 365 is, the Copilot for 365 is shockingly bad.
I think these things have potential to improve over time.
If nothing else I do like being able to get a relative quick explanation for how to change some obscure or minute functionality in the Windows OS.
Now, would it be better if the Win OS, by default wasn't obnoxiously in the way with the pretense of being "simpler"? Yes!
At least there are some truly free OS's out there that keep the interface consistent through iterations and generally improve overtime.
Re: The Microsoft 365 Copilot launch was a disaster
#8Hate that if you use Word for Mac, you now have Copilot next to your cursor with no way of turning it off.
I just want to use Word. I like its print layout features better than Pages. I don't want to switch. Just let me write and leave me alone. Now they're jamming AI down my throat without any opt-out mechanism.
Re: The Microsoft 365 Copilot launch was a disaster
#9Is this the absolute death of the high school essay? Even if you didn't want to cheat by avoiding ChatGPT, AI is now right there, in your word processor, and you have no way of turning it off.
Re: The Microsoft 365 Copilot launch was a disaster
#10My problem with this isn't the price increase. It's the blurring of what used to be a clearly understandable suite of products (e.g. Office) and services (e.g. OneDrive) into a soup of weird AI and cloud stuff that all goes under a single unhelpful name (Copilot). My mental model of what I'm actually purchasing is broken in this new paradigm.
It was all part of Microsoft 365 already; Copilot just adds the AI slop.