Earlier quoted context omitted.
I disagree with your axiom that businesses shouldn’t have feelings. There is absolutely nothing wrong with a business that feels it should treat its workforce kindly and ethically and recruit a diverse set of people.
How can a business feel that? You mean a founder? a ceo? the investors? The laywers? People who are running business at $500MM+ arr have 4 things to consider distinctly, with their own lenses and frames: The business- It's model, it's operations, defined processes etc, every monday this report comes in, it is read by this functional area, it's converted into this insight, the insight is used, the consumer is delighte…
The senior leadership team, from which corporate culture is lead. This doesn't seem to be as complicatedan issue as you want it to be.