The problem with this approach is that it requires the system doing randomization to be aware of the rewards. That doesn't make a lot of sense architecturally – the rewards you care about often relate to how the user engages with your product, and you would generally expect those to be collected via some offline analytics system that is disjoint from your online serving system. Additionally, doing randomization on a…
I don't know, all of these are pretty surmountable. We've done dynamic pricing with contextual multi-armed bandits, in which each context gets a single decision per time block and gross profit is summed up at the end of each block and used to reward the agent. That being said, I agree that MABs are poor for experimentation (they produce biased estimates that depend on somewhat hard-to-quantify properties of your poli…
I think Uber gets away with it because it’s time and location based, not person based. Of course if someone starts pointing out that segregation by neighborhoods is still a thing, they might lose their shiny toys.