Sonos CEO Patrick Spence steps down after disastrous app launch
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Re: Sonos CEO Patrick Spence steps down after disastrous app launch
#2I am not really surprised. I had the bad luck to buy a Sonos soundbar right when the new app was launched. I'd never seen the old app but all I knew was the thing was unusable. I had to return the soundbar.
Re: Sonos CEO Patrick Spence steps down after disastrous app launch
#3Sonos has been terrible vendor lock in for a long time. So user hostile
Re: Sonos CEO Patrick Spence steps down after disastrous app launch
#4Sonos hardware is the stuff I see at thrift stores for ~$8 and won't even bother with. When you're as user hostile as they are you end up in landfills.
Wish somebody would figure out how to unlock them and convert them into general purpose music streaming systems.
Re: Sonos CEO Patrick Spence steps down after disastrous app launch
#5i swear, this company just rolls from one PR disaster to the next.
previously: https://old.reddit.com/r/sonos/comments/egi9np/sonos_permane...
i remember helping an older relative get his sonos speaker working again due to some misconfig in their shitty software and it was a total pain in the ass. the whole time i'm thinking, why doesnt this wireless speaker simply support bluetooth instead of the locked down proprietary music library / cloud pairing junk.
Re: Sonos CEO Patrick Spence steps down after disastrous app launch
#6Given the number of poor product managers and product owners I've encountered in my career - those who don't seem to care at all about end users or people in general - I'm surprised incidents like this don't happen more frequently.
Re: Sonos CEO Patrick Spence steps down after disastrous app launch
#7My system has only been usable thanks to the efforts of a random German that wrote Sonophone; one guy outperforming a whole company. And Sonophone is very much "OK" in the sense it works, but it's got the strangest UI.
This CEO, and his associated product management organisation, has completely destroyed all the goodwill that used to exist around Sonos, especially with respect to their ability to function almost entirely without external network access. It is an indictment of our society that such people get to bounce from company to company making millions while those attempting to do things the right way are repeatedly trampled on.
Re: Sonos CEO Patrick Spence steps down after disastrous app launch
#8Sonos hardware is the stuff I see at thrift stores for ~$8 and won't even bother with. When you're as user hostile as they are you end up in landfills. Wish somebody would figure out how to unlock them and convert them into general purpose music streaming systems.
It is probably easier to use RaspberryPi.
Re: Sonos CEO Patrick Spence steps down after disastrous app launch
#9>Despite this seismic shift at the top, Sonos’ future product pipeline remains “full steam ahead,” Pategas told me. The company’s next major new product is rumored to be a streaming video player, which would pit it against the likes of Apple, Roku, Amazon, and Google in the living room.
Dumb move, you're weaker than ever. You need to slow down. Trying to signal it this way gives no confidence.
I'll take my $7500 and $1,875,000 severance please.
Re: Sonos CEO Patrick Spence steps down after disastrous app launch
#10I was unlucky enough to start exploring using Sonos (as opposed to old Squeezebox) just as this new app thing hit.
One weird thing about Sonos is that it seems to be "a home speaker system for homes that dont have any children in them". Like there doesnt seem to be a way to allow kids to play music on the things without giving them access to _everything_