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Bench accounting services shutting down

bench.co

161–170 of 399 posts

Re: Bench accounting services shutting down

#161
post #45

Bench just forced me to switch to an annual contract a few days ago too. What a bunch of crooks.

Wait a minute, they pushed you into an annual contract? And now that they aren't going to perform their end of the contract?

This is fascinating. That smells like actual fraud on their part.

Re: Bench accounting services shutting down

#163
post #45

Bench just forced me to switch to an annual contract a few days ago too. What a bunch of crooks.

Me too, and signed with Capchase. What are you looking to do? I'm trying to find someone at capchase, but not finding anyone...

I would LinkedIn DM Capchase folks with support or customer service titles.

Re: Bench accounting services shutting down

#164
my wife's company was literally talking to bench support few days ago for her last year LLC & personal taxes that they have been delaying for months. this new is crazy.

Anyone looking help with only LLC & personal takes then just email me here and we'll help you out: vip@joinotto.com

Re: Bench accounting services shutting down

#165

I was just sold bench.co for my three businesses and the sales person Luc Lewarne made me sign a payment agreement with Capchase. The agreement states that I still owe Capchase the full amount for a year, even if Bench.co shuts down... Does anyone have any contacts or experience with Capchase? I never even started my service, which was supposed to begin January 1st, 2025 and now I will have to pay out 12 months to Ca…

> I was just sold bench.co [...] made me sign a payment agreement with Capchase. The agreement states that I still owe Capchase the full amount for a year, even if Bench.co shuts down...

I might ask a lawyer if that looks like fraud. (And then wouldn't be surprised if the lawyer can quickly make it like the sale never happened, other than your time wasted, and the lawyer fees.)

Or maybe ask your state AG's office if that looks like fraud.

(Edit: I mean the appearance that Bench.co was entering contracts to provide service for a period, knowing that they probably wouldn't provide that service, and, further, attempting to obligate you to pay for service for the entire period anyway. Or something like that. I'm not a lawyer, so I'd ask one.)

Re: Bench accounting services shutting down

#166

I can’t imagine the frustration you’re going through if you’re a Bench user. Paying for a service and not getting what you expect, especially when it comes to your taxes is no joke. Instead of having to start from scratch, our team at Kick is moved quickly to build these resources to help prior Bench customers: 1. Free Bench migration 2. Free 2024 Bookkeeping review calls 3. Free Daily Live Q&As (coming soon) We’re m…

Is Kick owned by, affiliated with, or invested in by Bench in any way? Also are any of the C-Level execs from Bench involved in Kick in any way?

Kick is not affiliated with Bench in any way. We've onboarded a significant number of customers from Bench onto Kick before this happened, so this may have been why were were mentioned.

We're working fast right now to try to provide resources and help Bench users migrate and will be sharing updates here: https://x.co/kickfinance

Re: Bench accounting services shutting down

#167
post #147

I can’t imagine the frustration you’re going through if you’re a Bench user. Paying for a service and not getting what you expect, especially when it comes to your taxes is no joke. Instead of having to start from scratch, our team at Kick is moved quickly to build these resources to help prior Bench customers: 1. Free Bench migration 2. Free 2024 Bookkeeping review calls 3. Free Daily Live Q&As (coming soon) We’re m…

So you're planning on offering tax filings, or just recommendations? tbh this should have been included in the notice because I wrote y'all off immediately because taxes was the main pain point Bench solved for me (electing to file as an S-Corp).

A friend of mine mentioned Taxfyle as an alternative to Bench. They offer free bookkeeping migration, a free Xero subscription, dedicated bookkeeper to do your books and professional tax support where they handle your taxes too. They seem like a good fit for you! Check them out here: https://www.taxfyle.com/

Re: Bench accounting services shutting down

#168

I was just sold bench.co for my three businesses and the sales person Luc Lewarne made me sign a payment agreement with Capchase. The agreement states that I still owe Capchase the full amount for a year, even if Bench.co shuts down... Does anyone have any contacts or experience with Capchase? I never even started my service, which was supposed to begin January 1st, 2025 and now I will have to pay out 12 months to Ca…

Wouldn't "you have to pay even if we don't deliver the product you're buying" be considered unconscionable?

Re: Bench accounting services shutting down

#169
post #50
post #41

Earlier quoted context omitted.

I guess we now know that the price of a bookkeeping and tax preparation service that won’t shut down without warning is the 2x pilot are charging of what bench were charging.

You don't know they won't shut down. And how does this compare to a local accounting firm?

And how does this compare to a local accounting firm?

Hint: ask the salesman what happens in the event of an IRS audit. A good local CPA will go to the wall for you. Will the service you're considering do the same?

Re: Bench accounting services shutting down

#170

Earlier quoted context omitted.

Are you a single member LLC? Digits is focused on C Corps right now and for C Corps we can offer personal tax returns. Fill out this form: https://tinyurl.com/digits-bench here. Our team is fully focused on helping Bench customers through the rest of the holidays!

Single member LLC, so I don't think Digits is the right fit for me at the moment. Thanks for taking the time to respond.

I have a friend who works at Taxfyle and they cater to single-member LLCs and newly formed businesses. They seem like a great fit for you if you need taxes and bookkeeping done. Check out their website: https://www.taxfyle.com/bookkeeping
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