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Bench accounting services shutting down

bench.co

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Re: Bench accounting services shutting down

#131

Post by wilkystyle »

Off topic, but what is going on with the comments in this discussion? Seems like a ton of new accounts, and strange behavior like commenting gibberish or exact same comment text within minutes of each other, for example:

    strattonoak 39 minutes ago | prev | next [–]

    The no access to data smells like a ransomware event. Why is data not available to export out and everything is taken down and not accessible? Seems like it's way more work to take down access that to leave it up?
        
    theoak 40 minutes ago | prev | next [–]

    The no access to data smells like a ransomware event. Why is data not available to export out and everything is taken down and not accessible? Seems like it's way more work to take down access that to leave it up?

Re: Bench accounting services shutting down

#134

Post by arjawn »

bagelss wrote: post #97
arjawn wrote: post #87

Hey, Arjun here, CEO of doola (Business-in-a-Box for LLCs) (YC S20) If you are a solopreneur or run an Ecom business and are looking for support with dedicated bookkeeping (including a human bookkeeper), check out https://www.doola.com/bookkeeping/ Happy to support anyone looking for help with bookkeeping + business tax filings for their business going into the new year (we support Non-US tax filings as well if you a…

I’m interested in migrating over. We have one account in GBP currency, can you handle this too? It’s with wise.com. Do you over 2024 catch up too?

Hey we don't have multi-currency support (yet) but it's on the roadmap

And we can help with 2024 catchup

You can book a free demo here, excited to help if we can: https://www.doola.com/bookkeeping/book-a-demo/

Re: Bench accounting services shutting down

#136

Post by mt1973 »

lgreer wrote: post #52

I have been a Bench customer for eight years. I have simple books, and the service was perfect at the time. Over the last three years, the turnover was bananas - and for the last three years, the year-end financials kept taking longer and longer to complete. This year, it was to the point I was going to leave. They offered a discount and a chance to adjust. They did much better, until this month when the announcement…

[dead]

Re: Bench accounting services shutting down

#137

Post by BehindBlueEyes »

deepsun wrote: post #30

I've heard they claimed to have SOC 2 security compliance, but refused to prove it (show the SOC2 report to customers) -- that's really fishy.

They had that cert for the last ~3 years and were audited yearly and had a standard package to share with clients so doubt there's much to this rumor

Re: Bench accounting services shutting down

#140

Post by mt1973 »

Nelkins wrote: post #67

This is terrible. I paid them ~$4500 to do all my taxes and book keeping (just started my business this past June). What recourse do I have to get that money back?

same here. and my spouse signed up for the year to get taxes done quickly because we had an issue with 2023 -- and he hated them. I have used them for years. now I'm just at a loss. I don't know how to get money back. I'm sick.
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