I have been a Bench customer for eight years. I have simple books, and the service was perfect at the time. Over the last three years, the turnover was bananas - and for the last three years, the year-end financials kept taking longer and longer to complete. This year, it was to the point I was going to leave. They offered a discount and a chance to adjust. They did much better, until this month when the announcement…
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Bench accounting services shutting down
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#116Does anyone have experience with Kick.co? It seems more self-managed with AI. I don’t want to migrate to another company that’s just going to close again despite being well funded. 7 years with bench and just renewed the annual plan last month. Seems like it’s unlikely we’ll see any refund for the 11 months remaining. Very frustrating to have to mirage somewhere else and pay for 2024 catch up.
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#117Shocking, but not terribly surprising from a business perspective... From everyone I know who's worked there, the operation was just a thinly veiled wrapper around human accountants. The plan for profitability was that they'd eventually automate the human part away, but eventually never came.
My condolences to the employees who now have a stressful new year.
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#120The fact that they are recommending Kick makes me view that company with suspicion. This whole thing is really leaving a bad taste in my mouth.
Totally agree. There is no contact page or reviews online for kick. I can’t afford to get into this mess again.