71–80 of 399 posts
This is terrible. I paid them ~$4500 to do all my taxes and book keeping (just started my business this past June). What recourse do I have to get that money back?
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Does anyone have experience with Kick.co? It seems more self-managed with AI. I don’t want to migrate to another company that’s just going to close again despite being well funded. 7 years with bench and just renewed the annual plan last month. Seems like it’s unlikely we’ll see any refund for the 11 months remaining. Very frustrating to have to mirage somewhere else and pay for 2024 catch up.
What are the best alternatives?
If you’re a tech startup and previously used Bench, I’d strongly encourage you to check out Pilot.com - we work with literally thousands of startups. (Disclaimer: I’m one of the founders.)
I’m interested in migrating over to Pilot. How is the migration process from bench? It seems we can do a data export in a few days. Can pilot do 2024 catch up?
And yes, we can do 2024 catch-up work.
(waseem@pilot.com if folks have any specific questions)
This is really frustrating. I'll admit their services have been going downhill dramatically (all my books Jan-Nov were still open as of last week and usually they would close subsequent month), but I still think shutting down right before the tax year ends is downright scummy. What are the alternatives that handle bookkeeping and tax filing? Maybe I should just get a local CPA...