Bench accounting services shutting down
1–10 of 399 posts
Re: Bench accounting services shutting down
#2Just got an email from them out of nowhere and they are closing down more or immediately. Very surprising.
Re: Bench accounting services shutting down
#3Does anyone know the reason?
Re: Bench accounting services shutting down
#4What are the best alternatives?
Re: Bench accounting services shutting down
#5Just got an email from them out of nowhere and they are closing down more or immediately. Very surprising.
With how much they were charging and how little service they were providing, I can't comprehend how they've never been able to figure out the business model.
Re: Bench accounting services shutting down
#6FYI: "You will have until Friday, March 7th at 5:00pm ET to download your Bench data from this website."
Re: Bench accounting services shutting down
#7What are the best alternatives?
https://github.com/denys-olleik/accounting
Doing my best wish someone would help.
Re: Bench accounting services shutting down
#8This is really frustrating. I'll admit their services have been going downhill dramatically (all my books Jan-Nov were still open as of last week and usually they would close subsequent month), but I still think shutting down right before the tax year ends is downright scummy.
What are the alternatives that handle bookkeeping and tax filing? Maybe I should just get a local CPA...
Re: Bench accounting services shutting down
#9The company is over a decade old and was not cheap to use, I don't think they could have suddenly run out of money as customers typically pay upfront and are in long term contracts. Could it be staffing issues? Corporate misbehavior? Data loss? Ransomware? Has a member of their team gone rogue? Misappropriation of funds?
We were bench customers until a few months ago, paying thousands of dollars per year for what could only be described as hundreds of dollars worth of service. The service was not very good so moving away was an easy choice but on a per-customer basis they must be making money hand over fist.
I expect we'll find out more eventually, hopefully employees will leak some insight. For now, this is inexplicable.
Re: Bench accounting services shutting down
#10The company is over a decade old and was not cheap to use, I don't think they could have suddenly run out of money as customers typically pay upfront and are in long term contracts. Could it be staffing issues? Corporate misbehavior? Data loss? Ransomware? Has a member of their team gone rogue? Misappropriation of funds? We were bench customers until a few months ago, paying thousands of dollars per year for what cou…
I'd guess staffing issues, since my bookkeeper would change every month. I'm still not sure how they couldn't afford to hire better staff, though. You're right that it could be something nefarious.
Where did you move to?