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More than 140 Kenya Facebook moderators sue after diagnoses of PTSD

theguardian.com

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Re: More than 140 Kenya Facebook moderators sue after diagnoses of PTSD

#61
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post #12

Earlier quoted context omitted.

[flagged]

Equating outrage to PTSD is absolute nonsense. As someone that lives with a PTSD sufferer, it is an extremely severe and debilitating condition that has nothing to do with “outrage” and can’t be caused by seeing people kiss.

PTSD is what happens when you see someone standing next to you reduced to a chunky red salsa in a split second.

The idea that seeing images of that can match the real thing can only be said by people who haven't smelled the results.

Re: More than 140 Kenya Facebook moderators sue after diagnoses of PTSD

#62
post #58
post #40

Earlier quoted context omitted.

But we're not talking about an 80's christian mom since you proceeded to make the observation that "People are outraged by whatever they are told to be outraged over and ignore everything that they aren't". Which is to say, being exposed to extreme violent/abusive content could only cause PTSD iff one is subject to a specific social construct that define these acts in a certain way. Let's just assume you're right, wh…

The answer is in the question: Whoever has been raised in a culture that doesn't make a big deal out of whatever the given content is.

And what culture is that?

Re: More than 140 Kenya Facebook moderators sue after diagnoses of PTSD

#63

Earlier quoted context omitted.

Tricky. It also gives perpetrators a lot more places to hide. I think the jury is out on whether a few centralized networks or a fediverse makes it harder for attackers to reach potential targets (or customers).

The purpose of facebook moderators (besides legal compliance) is to protect normal people from the "sick" people. In a federated network, of course, such people will create their own instances, and hide there. But then no one is harmed from them, because all such instances will be banned quite quickly, same as all spam email hosts are blocked very quickly by everyone else. From a normal person perspective on not seei…

That's the theory. I'm not sure yet that it works in practice, I've seen a lot of people on Mastodon complaining about how as a moderator, keeping up with the bad services is a perpetual game of whack-a-mole because everything is access on by default. Maybe this is a Mastodon specific issue.

Re: More than 140 Kenya Facebook moderators sue after diagnoses of PTSD

#64
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There's a huge gap between "we will scan our servers for illegal content" and "your device will scan your photos for illegal content" no matter the context. The latter makes the user's device disloyal to its owner.

And introduces avenues for state actors to force the scanning of other material. This was also during a time where Apple hadn’t pushed out e2ee for iCloud, so it didn’t even make sense.

This ship has pretty much sailed.

If you are storing your data in a large commercial vendor, assume a state actor is scanning it.

Re: More than 140 Kenya Facebook moderators sue after diagnoses of PTSD

#65
post #61
post #59

Earlier quoted context omitted.

Equating outrage to PTSD is absolute nonsense. As someone that lives with a PTSD sufferer, it is an extremely severe and debilitating condition that has nothing to do with “outrage” and can’t be caused by seeing people kiss.

PTSD is what happens when you see someone standing next to you reduced to a chunky red salsa in a split second. The idea that seeing images of that can match the real thing can only be said by people who haven't smelled the results.

You’re very wrong, it can be caused by different things to different people- as the causes are emotional it requires severe emotional trauma, which does not have to happen through a specific category of event- a lot of different types of trauma and abuse can cause it.

It’s hard to imagine a more disgusting thought process than someone trying to gatekeep others suffering like you are doing here.

Re: More than 140 Kenya Facebook moderators sue after diagnoses of PTSD

#66

I worked at FB for almost 2 years. (I left as soon as I could, I knew it wasn't a good fit for me.) I had an Uber from the campus one day, and my driver, a twenty-something girl, was asking how to become a moderator. I told her, "no amount of money would be enough for me to do that job. Don't do it." I don't know if she eventually got the job, but I hope she didn't.

Yes, these jobs are horrible. However, I do know from accidently encountering bad stuff on the internet that you want to be as far away from a modern battlefield as possible.

It's just kind of ridiculous how people think war is like Call of Duty. One minute you're sitting in a trench, the next you're a pile of undifferentiated blood and guts. Same goes for car accidents and stuff. People really underestimate how fragile we are as human beings. Becoming aware of this is super damaging to our concept of normal life.

Re: More than 140 Kenya Facebook moderators sue after diagnoses of PTSD

#68

Earlier quoted context omitted.

Large scale and super sick perpetrators exist (as compared to small scale ones who do mildly sick stuff) because Facebook is a global network and there is a benefit to operating on such a large platform. The sicker you are, while getting away with it, the more reward you get. Switch to a federated social systems like Mastodon, with only a few thousand or ten thousand users per instance, and perpetrators will never be…

Tricky. It also gives perpetrators a lot more places to hide. I think the jury is out on whether a few centralized networks or a fediverse makes it harder for attackers to reach potential targets (or customers).

Big tech vastly underspends on this area. You can find a stream of articles from the last 10 years where BigTech companies were allowing open child prostitution, paid-for violence, and other stuff on their platforms with little to no moderation.

Re: More than 140 Kenya Facebook moderators sue after diagnoses of PTSD

#70
post #53

[flagged]

Exploited people of the world should just pull themselves up by their bootstraps and work harder to get what they want, like you did?

They aren’t exploited. They’re paid money in return for viewing and filtering content for others. They could not apply or decline the offer and look at other jobs. The availability of this job doesn’t change the rest of their employment options. But it’s pretty clear what this job is. If it was just looking at friendly content, it wouldn’t need to exist.
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