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Amazon forces sellers to divulge COGS, won't reimburse other costs

sellercentral.amazon.com

11–20 of 75 posts

Re: Amazon forces sellers to divulge COGS, won't reimburse other costs

#11

Title is misleading; this only applies to items that are lost/damaged prior to being sold. “For items that are lost or damaged after a customer order in Amazon’s store, we’ll continue to reimburse you for the sales price on the original order minus applicable fees”

Prior to being sold but after shipped and stored at Amazon's ware house. So I guess all the items marked as Prime / Shipped by Amazon.

Re: Amazon forces sellers to divulge COGS, won't reimburse other costs

#13
I was confused about this, here's how I understand it now:

Previously when Amazon lost or damaged items in their warehouses, they would reimburse sellers the full sales price. Starting March 2025, Amazon will only reimburse the manufacturing cost of lost or damaged items. Sellers have to either accept Amazon's estimated manufacturing cost or provide documentation of their actual manufacturing costs.

Re: Amazon forces sellers to divulge COGS, won't reimburse other costs

#14
I remember reading in Reader's Digest in the 1990s that if you're in a store and you break something which the merchant asks you to pay for, you should offer to pay their cost to replace the item, which is of course often much lower than the sticker price.

Later in life I wondered whether this was really fair, as things cost money to order, process, and store. (Though this is normally baked into retail pricing in the markup and also there is normally an accounting allotment for shrinkage.)

Later still I realized that this was perfectly fair! It's an opening point in a negotiation.

Re: Amazon forces sellers to divulge COGS, won't reimburse other costs

#15
post #8

Title is misleading; this only applies to items that are lost/damaged prior to being sold. “For items that are lost or damaged after a customer order in Amazon’s store, we’ll continue to reimburse you for the sales price on the original order minus applicable fees”

Even so, it is a fairly hostile policy. If Amazon looses or destroys an item under their control, I’d expect them to cover the cost of getting a new item “in inventory”. Car insurance is often for “replacement value”, right?

I agree with what you are saying plus I have to wonder if this is a ploy by Amazon to find out the margins of their resellers. Which to me could be view as an anti-trust issue, but in a way legal.

>Car insurance is often for “replacement value”, right?

I think it depends upon your insurance. The insurance I have for cars is always based upon the value of the car at accident time, usually far less then its replacement value.

Re: Amazon forces sellers to divulge COGS, won't reimburse other costs

#16
post #8

Title is misleading; this only applies to items that are lost/damaged prior to being sold. “For items that are lost or damaged after a customer order in Amazon’s store, we’ll continue to reimburse you for the sales price on the original order minus applicable fees”

Even so, it is a fairly hostile policy. If Amazon looses or destroys an item under their control, I’d expect them to cover the cost of getting a new item “in inventory”. Car insurance is often for “replacement value”, right?

I totally agree with that—Walmart, for example, looks to reimburse the seller with the average sale price in that situation [0]. Have to wonder if there’s any limit to how unfair FBA policies can get before it isn’t worth it for sellers.

0. https://marketplacelearn.walmart.com/guides/Walmart%20Fulfil...

Re: Amazon forces sellers to divulge COGS, won't reimburse other costs

#17
post #5

I had one of the largest retailers to reach out to my company with an interesting problem. Given a weight and ingredients of packaged food they wanted to predict the content of each ingredient so that they could calculate the suppliers COGS so that they could use it as negotiating leverage against the suppliers...

That's diabolically clever. At scale, you can squeeze your merchants for every last penny.

Should the DOJ be hearing about stuff like this?

Re: Amazon forces sellers to divulge COGS, won't reimburse other costs

#19

What's to stop sellers from lying or fudging the numbers in a realistic direction? Either way, this seems bad and I can't see how it would help with trust.

Amazon is using this to squeeze sellers and decide which ones to shake down and which ones to compete with. It's totally unfair.

Lina Khan could have acted on this information. Too bad she's being ousted. We needed her.

Re: Amazon forces sellers to divulge COGS, won't reimburse other costs

#20
post #17
post #5

I had one of the largest retailers to reach out to my company with an interesting problem. Given a weight and ingredients of packaged food they wanted to predict the content of each ingredient so that they could calculate the suppliers COGS so that they could use it as negotiating leverage against the suppliers...

That's diabolically clever. At scale, you can squeeze your merchants for every last penny. Should the DOJ be hearing about stuff like this?

How is this illegal in any way?
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