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How WhatsApp became an unstoppable global cultural force

restofworld.org

11–20 of 199 posts

Re: How WhatsApp became an unstoppable global cultural force

#11
post #2

What worries me is FB is in charge. It’s allegedly secure, but closed source. What’s their profit model here anyway?

Hey, I am one of the editors on this story, and we had the same question. Sharing with you a separate story from this package that explains the math/finance of WhatsApp. Hope this answers your question: https://restofworld.org/2024/how-whatsapp-for-business-chang...

Re: How WhatsApp became an unstoppable global cultural force

#12
post #10

What surprises me is that while WhatsApp has become an "everything" app in many parts of the world, much like WeChat in China, it has not done so in the US. In fact, I don't know anyone in the US who uses WhatsApp "internally" (the only times I use it is to communicate with people outside the US). The description of WhatsApp here is exactly what Elon wanted X to become (which clearly didn't and almost certainly now w…

Hi, I am one of the editors of this story, and we have also thought about this. In my opinion, one of the reasons why WhatsApp hasn't become the "everything app" in the US is because Apple/iOS devices are very popular in the country, where as in much of the world, Android is popular thanks to the availability of cheaper devices. Apple offers a suit of apps and features, including Facetime, that's not available for An…

Facetime was announced as an intended open standard. Shortly, Apple realized their advantage of keeping it closed.

Re: How WhatsApp became an unstoppable global cultural force

#13

What surprises me is that while WhatsApp has become an "everything" app in many parts of the world, much like WeChat in China, it has not done so in the US. In fact, I don't know anyone in the US who uses WhatsApp "internally" (the only times I use it is to communicate with people outside the US). The description of WhatsApp here is exactly what Elon wanted X to become (which clearly didn't and almost certainly now w…

It seems to be quite variable over the world. WhatsApp is massive here in the UK but pretty much only as a chat app.

Re: How WhatsApp became an unstoppable global cultural force

#16
post #10

What surprises me is that while WhatsApp has become an "everything" app in many parts of the world, much like WeChat in China, it has not done so in the US. In fact, I don't know anyone in the US who uses WhatsApp "internally" (the only times I use it is to communicate with people outside the US). The description of WhatsApp here is exactly what Elon wanted X to become (which clearly didn't and almost certainly now w…

Hi, I am one of the editors of this story, and we have also thought about this. In my opinion, one of the reasons why WhatsApp hasn't become the "everything app" in the US is because Apple/iOS devices are very popular in the country, where as in much of the world, Android is popular thanks to the availability of cheaper devices. Apple offers a suit of apps and features, including Facetime, that's not available for An…

An interesting tidbit is that WhatsApp actually predates FaceTime and iMessage, and thus it was one of the earliest iPhone apps that allowed sending text messages over data as opposed to SMS. Interoperability with Android was a plus.

I was tremendously pissed off when I moved from a BlackBerry (with blackberry messenger and “free over data” messaging) to an iPhone in 2008 and had to go back to paying per sms sent. The moment WhatsApp became available I got it (and paid for it!) and have been using it ever since.

I wonder what other iPhone users did for data messaging before iMessage became available.

Re: How WhatsApp became an unstoppable global cultural force

#17

[flagged]

It's highly regional, so if you live in e.g. America where iMessage is dominant then you wouldn't.

But WhatsApp is the dominant messaging platform in most of the world. E.g. in the UK it has basically 100% market share.

Re: How WhatsApp became an unstoppable global cultural force

#18

What surprises me is that while WhatsApp has become an "everything" app in many parts of the world, much like WeChat in China, it has not done so in the US. In fact, I don't know anyone in the US who uses WhatsApp "internally" (the only times I use it is to communicate with people outside the US). The description of WhatsApp here is exactly what Elon wanted X to become (which clearly didn't and almost certainly now w…

Payments. The sticky part of "everything" app is the payments platform. With a payments platform you have a internal "funded" ecosystem. Anybody who can not take payments from the "everything" app has a incentive to get inside so they can get paid. In many countries, the "everything" app contains, what in the US would be called, a bank.

This is basically illegal in the USA. US Banks are extremely stringently regulated to the point where many international banks do not even want to take US customers because that would subject them to US laws about banks. That is how insanely challenging it is for literal banks with decades of past and current experience to manage the regulations. "Move fast and break things" would get "Go directly to jail, do not pass go". Even money transmitter licenses like Paypal and Venmo are extremely challenging. And even those companies try really hard to make sure they do not get classified as a bank.

Trying to graft on a social platform onto a bank or a money transmitter would make the entire social platform subject to bank/money transmitter business restrictions which is almost certainly doomed legally. It is not like these companies do not know to add payments, it is just so insanely hard that even the 900 pound gorillas do not want to mess with Godzilla.

Re: How WhatsApp became an unstoppable global cultural force

#19
post #10

Earlier quoted context omitted.

Hi, I am one of the editors of this story, and we have also thought about this. In my opinion, one of the reasons why WhatsApp hasn't become the "everything app" in the US is because Apple/iOS devices are very popular in the country, where as in much of the world, Android is popular thanks to the availability of cheaper devices. Apple offers a suit of apps and features, including Facetime, that's not available for An…

Facetime was announced as an intended open standard. Shortly, Apple realized their advantage of keeping it closed.

Idk how much of an advantage this has turned out to be. Like GP said, FaceTime is not as popular outside of the US because it isn’t on Android. Even its US popularity is limited by the fact that it doesn’t work with Android/PC users, mandating that you have another app (which likely works as well as FaceTime) on hand for those situations. I think this is more of an example of them shooting themselves in the foot for no advantage, but not caring because they have like 300 feet.

Re: How WhatsApp became an unstoppable global cultural force

#20
post #5
post #2

What worries me is FB is in charge. It’s allegedly secure, but closed source. What’s their profit model here anyway?

Whatsapp Business. $0.03-0.06 per conversation / authentication (multiple messages within 24hs) depending if it's transactional or marketing. SMS providers are unreliable and expensive, it's eating their business.

> SMS providers are unreliable and expensive, it's eating their business.

Is it actually though? At least in the UK I still get every business message (delivery notifications, booking confirmations etc.) via SMS. I haven't received a single one via WhatsApp. And WhatsApp has 100% penetration here so that isn't a barrier.

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