Earlier quoted context omitted.
This is generally the case for the vast majority of puzzles, and it equally drives me mad in those areas where academics set "puzzles" and conclude that people's inabilty to "solve" them is some cognitive deficiency. I've rarely encountered a case where it is isnt an extreme lack of self-awareness in the questioner -- eg., being extremely overfit to language/notation/etc. localised to their own area of expertise.
Logic itself is a relatively new invention, and is symbolic itself. That is to say, logic is a map not the territory. That said, if someone can't fathom the most widely used symbolic languages humans use (math, logic, language, etc) they probably do have a cognitive deficit of some sort when compared to those who can.
To speak in your analogy, people walk around with different maps of the same territory and realizing this is the self-awareness mjburgess is talking about.