101–110 of 124 posts
Eventually you get escalated to a team that reviews your govt ID. have you hit that point yet?
Review your security and recovery settings. Hackers are very aggressive right now.
1. third party apps
2. 2fa activation
3. family member settings
4. recovery email & phone contactsWhen they started requiring verification from old phone it was too much. What if I lost it, it got stolen etc. Also have to account for them changing their verification requirements as they wish.
Moving forward: always have an email client on a local machine downloading a copy of all emails. Have a local copy of all gdrive contents. Backup your password mangers to a txt file and encrypt it on a drive. And above all, dont trust google with all your stuff. They dont care. I lost a gmail years ago and only use it as a throwaway email client now. You get what you pay for.
The same thing happened to me in 2016 — I gave up and started a new account.
> I gave up and started a new account. Some people never learn?
I solved it by completely moving away from Google and services where I'm offered little control over verification settings. I remember I found the related settings in Google too restrictive at the time, and they seem to change requirements over time, thus making it too unpredictable for me. The "verify on old phone" really scared me away.
Not intending to shame OP, but in 2024 with stories like this occurring regularly, I am totally baffled why anyone still trusts Google with anything important. Make the switch! Run, don’t walk. Do it today. Google is the Scorpion in the parable of the frog and the scorpion - it cannot help its nature. https://en.m.wikipedia.org/wiki/The_Scorpion_and_the_Frog
Which service do you recommend as alternative?
Requires your own domain.
Why don't you just contact someone at Google? I would recommend starting an Advertising Campaign and not paying it. You will be surprised how quickly a support number with a real human being at the end appears.
Earlier quoted context omitted.
No reason to be embarrassed. You put your faith in one of the largest companies that has ever existed. That is a logical thing to do.
It's not, considering the scale. The projected image of reliability and trustworthiness can't be than more of a facade, with only 'some' humans shepherding an endless army of 'zalgorithms on crack' . If any of their spasms is hitting YOU for whichever reason, you're usually out of luck if the expectation is normal, casual means of interaction/recovery. For me that began with the necessity of providing a SMS-capable m…
After being locked out, given that box with options to restore.
Trying several, won't work. All leads to phone number, and not that obvious it has to be mobile, and SMS-capable.
Giving them the POTS/Landline, because even Amazon manages to give instant call-back on that. (In the middle of the night, very early morning even!)
Error like: 'This number has been tried too often.' WTF? That was the first time ever!
NOT this is no mobile-number, try that! Why do they even let me enter that, then? Why do they insist on SMS, while some voicerobot could sing some f...... code to me on that landline, which I could enter into some form?
Why can't I switch OFF all of that hypersensitive security crap in account settings, because I know it's suspicious, sometimes not logging in for weeks, or even months, without any former cookies, on different devices, from locactions far away, in different timezones, physically, while using VPNs, too?
Do I have to say daily where I am, like a good android-sheepl? Do I have to upload a whitelist of devices with identifiers in advance? Can I authenticate with the imprint of my glans penis on the sensor, then?
GO TRACK YOURSELF!