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Census Bureau's American FactFinder software cost taxpayers $33.3 million

wmhartnett.com

31–40 of 132 posts

Re: Census Bureau's American FactFinder software cost taxpayers $33.3 million

#31
post #25

I haven't researched the full contract award or pulled a copy of the original RFP, however, work on the Census FactFinder website was part of an $89.5mm contract awarded to IBM Federal in 2007 (for, potentially, 9 years) [1]. I wonder if the $33mm quoted in the FOIA request response is the total cost incurred to-date on that award (including services performed for the entire Statement of Work) rather than the actual…

Good point, and thanks for digging that up.

Re: Census Bureau's American FactFinder software cost taxpayers $33.3 million

#32
Seems like a similar situation to the student info system at my school, which supposedly cost $8 million of our tuition money despite its terrible UI (scrollbars inside scollbars inside scollbars) and inability to store three-digit course numbers (making the entire university have to switch to four-digit course numbers).

Re: Census Bureau's American FactFinder software cost taxpayers $33.3 million

#33

This isn't surprising. I've done work in the federal government. Recently we built some products that did more, looked better and cost far less ($200k) than the other big name consultants. Our risk for further funding is that it didn't cost enough although most people love what we've done. The federal government IT market works on a contracting model, which means the people working under the system do things at a min…

Yet when anyone talks about cutting a dime out of the federal budget, the cries of "You're starving poor people!" and such dominate the political discussions.

There isn't even a little bit of common sense or honesty in the way the government spends our money and people wonder why some of us are so adamantly opposed to raising taxes.

Re: Census Bureau's American FactFinder software cost taxpayers $33.3 million

#34

That figure is clearly not for an Android app, that is a clear misrepresentation. Who knows how it breaks down. This exposes a vast amount of queryable census data to the public (something which would normally be regarded as a good thing, particularly if you are a startup which uses data). But, to be sure, we can just punish the government for ever releasing any data unless it had such a high fee attached that only h…

Sometimes the truth is partisan. The government really doesn't have any incentive to be efficient, and really does dump giant amounts of money into a bonfire on a regular basis:

http://www.youtube.com/watch?v=JnX-D4kkPOQ

Re: Census Bureau's American FactFinder software cost taxpayers $33.3 million

#35
post #11

The software is a "steaming pile of shit"? Of course, it was built by IBM Federal. Building software for U.S. gov't contractors is an awful, awful experience. The end result is the talented leave as soon as they can, because working in a red tape environment with ridiculous Information Assurance (that's gov't speak for their own ludicrous security theater that is their IT security process) policies makes you want to…

I'm sure that IBM Federal is as bad as you suggest. But part of that is due to how government works, which is in turn due to how citizens react to things.

Think about it like a government employee. If you do your job perfectly well, nobody notices. Despite the bureaucracy, despite unclear success criteria, despite insane budgeting. Nobody notices. That's just what's expected.

When something goes wrong, though, you get hammered. God help you if something comes to the attention of the public or makes the news. Nobody will take the time to understand the context; everybody just looks for the most plausible person to blame. If that's you, then you've got a black mark for the rest of your career. Welcome to the basement!

It's the total opposite of a startup context. And in some ways it should be. But it does mean that government projects drown in red tape and politics and procedures up the wazoo. Which is absolutely a recipe for shitty software and overpriced contracts, whether you're in government or a megacorp.

I'm in startups for a reason, and I have a lot of sympathy and respect for the good people who keep plugging away in government despite the fucked-up incentives.

Re: Census Bureau's American FactFinder software cost taxpayers $33.3 million

#36
post #5

Earlier quoted context omitted.

Thanks for the inspiration! As someone just said on Twitter, "we really should just FOIA the cost of everything with a .gov, just for fun."

As much as I'd love to do that, I think casting a broad net in FOIA is very difficult and potentially counterproductive. FOIA offices have very limited resources already, so asking for literally everything at once or as lots of little requests performs a DoS attack on the one office of the government that I really like! It does make a good point philosophically, but practically, I think it might be counterproductive.…

Or a better solution, everything that's eligible for a FOIA request should just be made available on the existing Open Government page [1] rather than making people request it and go through the process. What is the point of this security by obscurity nonsense? If it can be released under FOIA, there's no reason to not release it without a FOIA request.

[1] http://www.whitehouse.gov/open

Re: Census Bureau's American FactFinder software cost taxpayers $33.3 million

#37
post #29

Does anyone know what something similar would cost a large private corporation?

It's probably in the similar range, but private companies are private. They have no obligation to anyone other than stockholders.

I agree that makes it worse, but if indeed it'd cost similar at a large private company, it's not clear how we'd expect the government to do better. If the private sector can't manage to bring down costs on enterprise software, why would the government be able to get a better deal than they could?

I would be interested in how software for large organizations, public or private, could suck less. A handful of startups have attempted to disrupt enterprise markets, but the going seems tough.

Re: Census Bureau's American FactFinder software cost taxpayers $33.3 million

#38
For folks interested in helping solve the root cause of these sorts of things ... the White House is looking for people to help build a streamlined procurement process:

http://www.whitehouse.gov/innovationfellows/rfpez

... hopefully making it possible for vendors build government web projects with bids for less than $150k, instead of millions of dollars per web site.

Re: Census Bureau's American FactFinder software cost taxpayers $33.3 million

#39
On a positive note...

I don't know how much it cost to redesign the Federal Register, but federalregister.gov is one of the most usable, data-intensive sites around. Especially compared to what it used to be.

GAO.gov is also a hallmark in usability and information-taxonomy.

Re: Census Bureau's American FactFinder software cost taxpayers $33.3 million

#40
post #33

This isn't surprising. I've done work in the federal government. Recently we built some products that did more, looked better and cost far less ($200k) than the other big name consultants. Our risk for further funding is that it didn't cost enough although most people love what we've done. The federal government IT market works on a contracting model, which means the people working under the system do things at a min…

Yet when anyone talks about cutting a dime out of the federal budget, the cries of "You're starving poor people!" and such dominate the political discussions. There isn't even a little bit of common sense or honesty in the way the government spends our money and people wonder why some of us are so adamantly opposed to raising taxes.

This doesn't really seem like a public/private difference, but an enterprise/non-enterprise difference: Fortune500 firms are no more efficient than government contracting is, really. While it's a lot in other contexts, $33m for a custom enterprise software project, even one that seems like it ought to cost much less, is pretty middle-of-the-road as a price.
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