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Hetzner cuts traffic on US VPSs, raises prices

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641–650 of 712 posts

Re: Hetzner cuts traffic on US VPSs, raises prices

#641
post #322

As a Hetzner bandwidth enjoyer affected by this, this is why ( HN cough ) multi-cloud/dedi k3s is great, because if you get rug pulled you just migrate to another provider with better prices. That said, $1/TB for bandwidth overage seems pretty fair. I empathize with the complaining but if the new price is such a ripoff everyone should be recommending what cloud VM provider they're migrating to for a better deal.

Shout-out to Microtronixdc, my colocation provider. For their $55/month/U colocation package, they provide unmetered gigabit for no additional cost. https://microtronixdc.com/

Their option to colocate a Raspberry Pi (or similar form factor) for $5/month is also interesting as a VPN exit node.

Re: Hetzner cuts traffic on US VPSs, raises prices

#642

Earlier quoted context omitted.

This is a for profit business not a limited common ressource being shared. What you are missing here is that the adjustment is not low usage users subsidising high usage users, it’s OVH margins. Nobody is being subsidised. Low usage users just make OVH more money than high usage users. OVH doesn’t mind because per user costs are actually low and they are already competitive at that price without adding more complexit…

If you pay $5 and use $100 of bandwidth costs, you are in fact being subsidized by other users, not by margins. We don't know what OVH pays for bandwidth though.

But nobody can do that. OVH doesn't let you be a large net negative.

What happens is roughly that:

- You are costing 1$ (bandwidth, etc.). You make OVH 4$. They are happy. Nobody offers you a cheaper alternative so you are stuck paying 5$ anyway.

- You are costing 4$ (bandwidth, etc.). You make OVH 1$. They are happy as marginal costs are low anyway.

- You are costing more than 5$. OVH severely rate limit your bandwidth to cut their costs and wait for you to leave because the service is now useless to you.

Re: Hetzner cuts traffic on US VPSs, raises prices

#643
post #625

Earlier quoted context omitted.

This is a for profit business not a limited common ressource being shared. What you are missing here is that the adjustment is not low usage users subsidising high usage users, it’s OVH margins. Nobody is being subsidised. Low usage users just make OVH more money than high usage users. OVH doesn’t mind because per user costs are actually low and they are already competitive at that price without adding more complexit…

> What you are missing here is that the adjustment is not low usage users subsidising high usage users, it’s OVH margins. I did not miss this, and it was part of my point: the only reason this makes any sense at all is because these providers are ripping people off on bandwidth, which is how they have a margin so large that they feel a need to hide it from people under this kind of ridiculous pricing abnormality. Wha…

You don't actually tolerate high seller margins. Hosting is a competitive market.

If there was significant gains to be made by being more aggressive on the low end of the market, providers would already be doing it (and they are - OVH 5$ offer is quite aggressive). There is a reason nobody actually offers a better deal.

Re: Hetzner cuts traffic on US VPSs, raises prices

#644

I created an account with Hetzner earlier this year, and confirmed my Credit Card with them, but a few second later, they auto-suspended my account before I could log in. I emailed support, and they bluntly told me to create a new account and this time use real information... Needless to say, I bought compute elsewhere. I don't know how they're still in business.

same. fuck 'em. they are not even that cheap to begin with. they used to be, not today.

Re: Hetzner cuts traffic on US VPSs, raises prices

#645
post #571

Earlier quoted context omitted.

They're mainly designed to make it so you don't need to. If you buy something, it's going to work; and if it doesn't, the seller is required to make up for that. I can only speak for Norway, but this doesn't normally mean reversing the charge. It's assumed that, if you bought an X, you wanted an X . So the seller is required to get you an X of good enough quality to actually do the job, and if that isn't what they we…

And to add to this, if the seller is unable to make the thing work as it's supposed to, either through repairs or replacements, they are of course obliged to give the customer their money back. But yeah, that's not the first resort.

I can't edit this anymore but "obliged" was supposed to be "obligated" of course

Re: Hetzner cuts traffic on US VPSs, raises prices

#646
charging for bandwidth is theft in the first place. pure scam. sure, companies that built the infrastructure had to get heir money back, but that was in the past. they are now just milking their position where very few companies in the whole world can compete. not even patents are exclusive for ever. yet these companies treat their cables like they are a goose laying golden eggs now and for ever. this is one thing where governments should step in.

Re: Hetzner cuts traffic on US VPSs, raises prices

#647

As a customer of Linode, I feel like I'm getting a lot, maybe too much, for the money I pay. For $5 per month, I have a CPU running continuously near 100% utilization, training and retraining L1/L2/L3-CPU-cache-resident transformers, looking for patterns in futures and options markets. This kind of extreme resource utilization is becoming more common, and these businesses have to adapt to stay profitable. I expect Li…

It's most likely a vCPU. So even the caches are shared.

If I recall Linode has a "dedicated core" feature which reserves a CPU core for you, but I doubt that is $5/month so you're likely right. User must be quite lucky to have no utilization on host for process to not get cache-evicted.

Re: Hetzner cuts traffic on US VPSs, raises prices

#648

Earlier quoted context omitted.

They are definitely paying under 2c/TB for traffic though.

Routers, optics & interconnects aren't free. $0.01/GB is very reasonable.

Wait. That's cheaper than my CDN. Maybe I should do some shopping

Re: Hetzner cuts traffic on US VPSs, raises prices

#649
post #470
post #440

Earlier quoted context omitted.

That's what a friend said also. If you look beyond the marketing material, hoever, the ToS says: > OVHcloud reserves the right to restrict the VPS Service bandwidth to 1 Mbps (1 Megabit per second) until the end of the current billing period in cases of excessive use by the Client but it advertises with "unmetered"... so is a meter attached by which they can tell whether your bandwidth use is excessive or not? Would…

> is a meter attached Probably not by default, but if your usage starts to saturate their network switches they’ll add one, to figure out who’s disrupting everyone else’s QoS.

Forgot to mention, OVH makes the current topology and traffic saturation of their network switches public: http://weathermap.ovh.net/

(I think they mostly do this so that customers can see and verify that any DC-level peering relationships, or per-customer site peering contracts [a.k.a. "OVHCloud Connect"] are being taken advantage of to flow the customer's traffic. But it's convenient for other things, too.)

Re: Hetzner cuts traffic on US VPSs, raises prices

#650

I created an account with Hetzner earlier this year, and confirmed my Credit Card with them, but a few second later, they auto-suspended my account before I could log in. I emailed support, and they bluntly told me to create a new account and this time use real information... Needless to say, I bought compute elsewhere. I don't know how they're still in business.

I signed up and immediately got banned because I was accessing through a VPN, which I think is a common problem others have had. I emailed them and their advice was to stop using a VPN and try again.

I had a similar problem, followed by getting blocked for using an IP owned by a mobile telecom, followed by being unable to credit the account via a bank transfer. At each step trying to explain my situation to support.

Then it worked, and I've had no problems since. I'm concerned about them failing to charge my virtual debit card some month in the future and losing data, but it hasn't happened yet.

If there was anything else nearly as cheap, or if it wasn't for personal use, I probably would have given up and used another service.

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