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Hetzner cuts traffic on US VPSs, raises prices

news.ycombinator.com

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Re: Hetzner cuts traffic on US VPSs, raises prices

#341

Post by mtmail »

lordofgibbons wrote: post #295

I created an account with Hetzner earlier this year, and confirmed my Credit Card with them, but a few second later, they auto-suspended my account before I could log in. I emailed support, and they bluntly told me to create a new account and this time use real information... Needless to say, I bought compute elsewhere. I don't know how they're still in business.

I was customer for 10 years, but for business I needed a second account. Banned immediately even after I submitted a passport copy. Worked after contacting their support. Still happy customer (with both accounts). I think they're just very strict and get their (un)fair share of stolen credit card or stolen identity signups.

Re: Hetzner cuts traffic on US VPSs, raises prices

#343

Post by tshaddox »

Buttons840 wrote: post #327
viraptor wrote: post #304

Earlier quoted context omitted.

It's always a balance between how much fraud you allow and how many real customers you reject. They set their threshold at an interesting level, but maybe they're happy with that choice.

You're right. But unfortunately this mindset moves us closer and closer to having algorithms exclude people from society and life. And as the stories already told here show, it can happen to any of us for no apparent reason. It's like, imagine a magic wand that, if waved, would make life a little better for 99% of society, but much worse for 1%. Would it be moral to wave that wand?

There’s nothing particularly scary about “algorithms” making these choices since it’s just people at these companies choosing and implementing the algorithms. It wouldn’t get better if those humans weren’t allowed to use algorithms to make these choices since decisions.

Re: Hetzner cuts traffic on US VPSs, raises prices

#344

Post by danpalmer »

consumer451 wrote: post #313

Is anyone old enough to remember 1and1? Similar arc?

Maybe I'm too young to remember the good times, but to me 1and1 were just the European GoDaddy. Mostly targeting small businesses who didn't know any better and ripping them off with bad services at inflated prices, through a lot of well targeted marketing. Selling things like email with a 250MB inbox and 2MB attachment limit far beyond the time when that was a reasonable offering, and at a far higher price than that was worth (being worth roughly zero).

Re: Hetzner cuts traffic on US VPSs, raises prices

#347

Post by rtpg »

lordofgibbons wrote: post #295

I created an account with Hetzner earlier this year, and confirmed my Credit Card with them, but a few second later, they auto-suspended my account before I could log in. I emailed support, and they bluntly told me to create a new account and this time use real information... Needless to say, I bought compute elsewhere. I don't know how they're still in business.

I mean your transaction probably got flagged as fraudulent (like if your postal code didn't match your card), it's not that mysterious.

I think most online operators that have "spend $3 with us" tiers have to be super vigilant about card transactions, and when you fall into the cracks you're a bit SOL.

Re: Hetzner cuts traffic on US VPSs, raises prices

#348

Post by ndjdjddjsjj »

themgt wrote: post #322

As a Hetzner bandwidth enjoyer affected by this, this is why ( HN cough ) multi-cloud/dedi k3s is great, because if you get rug pulled you just migrate to another provider with better prices. That said, $1/TB for bandwidth overage seems pretty fair. I empathize with the complaining but if the new price is such a ripoff everyone should be recommending what cloud VM provider they're migrating to for a better deal.

It does feel like a case of the Costco hotdog going up to $2 followed by "grrrr. Thats it! I'm..... going to keep buying it because it is still damn cheap!"

Re: Hetzner cuts traffic on US VPSs, raises prices

#349

Post by arccy »

mickael-kerjean wrote: post #306
czhu12 wrote: post #283

What are some examples of applications people are running that: 1. Require 20TB of bandwidth / month 2. That bandwidth can't be shielded by Cloudflare and others? Is it like... real time video streaming? Gaming servers? I can't imagine a web app getting anywhere close to that. I run a mid sized NFT art creation website that generates both images and GIF's ( https://mintables.club ) and with over 100000 users at peak,…

I have 2 services that run above those figures: 1. the demo instance of my OSS software which is a bring your own storage Dropbox like UI for SFTP, S3, FTP, and every protocols imaginable: https://github.com/mickael-kerjean/filestash People tend to come in the demo to upload / download tons of stuffs 2. the docker registry for my oss stuff since I was kicked out of the docker open source program and now need to find…

github's registry (ghcr.io) is the other big free one

Re: Hetzner cuts traffic on US VPSs, raises prices

#350

Post by consumer451 »

danpalmer wrote: post #344
consumer451 wrote: post #313

Is anyone old enough to remember 1and1? Similar arc?

Maybe I'm too young to remember the good times, but to me 1and1 were just the European GoDaddy. Mostly targeting small businesses who didn't know any better and ripping them off with bad services at inflated prices, through a lot of well targeted marketing. Selling things like email with a 250MB inbox and 2MB attachment limit far beyond the time when that was a reasonable offering, and at a far higher price than that…

They started with free .com registration.

They grew their business with this offer, and then degenerated into what you described.

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