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Hetzner cuts traffic on US VPSs, raises prices

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Re: Hetzner cuts traffic on US VPSs, raises prices

#181

Post by hyperpape »

yurishimo wrote: post #153
justinclift wrote: post #132

Earlier quoted context omitted.

Sounds like a completely legitimate use though. Hetzner were widely telling people about that 20TB limit, so why would they be surprised when people use them as CDN boxes?

Until you remember that marketing is a separate department from finance which is a separate department from ops/engineering. The engineers said 20TB in aggregate was fine but likely didn’t consider the “bad apples”. Marketing obviously wants to use the biggest numbers and then finance comes in with the hammer and dev points to egress as an simple way to upset rhe fewest number of real customers.

As an engineer, if you don't qualify whether your answer is average or max, you've messed up.

Re: Hetzner cuts traffic on US VPSs, raises prices

#182

Post by crazygringo »

michaelt wrote: post #52
bakugo wrote: post #5

Earlier quoted context omitted.

Yeah, the justification given makes absolutely no sense - you are paying more than before even if you stay under the new limit (which is 1/20th of the original!) They also use the word "tariff" several times without elaborating, as if the person who wrote the email doesn't know the actual meaning of the word. Seems like intentional deception to hide a standard "we just want more money" price raise.

> as if the person who wrote the email doesn't know the actual meaning of the word. In my country, "tariff" is seen in several contexts: * A tax on imports, much in the news since the recent US election. * A pub or bar's price list is known as the "bar tariff" * Energy companies offer a selection of "tariffs" i.e. agreed contract rates for usage-based pricing. e.g. a 3-year-fixed-price tariff, a 100%-green-energy tar…

Right, only the first usage is mainstream American English. The others are not.

I am curious if the others are British English? Or Indian? Other?

Re: Hetzner cuts traffic on US VPSs, raises prices

#183

Post by grepfru_it »

tr33house wrote: post #165
jsheard wrote: post #124

Earlier quoted context omitted.

> only in singapore is traffic really expensive at $8/TB. Expensive by Hetzner standards but still cheap by cloud standards, egress from Singapore EC2 instances is between $80 and $120 per TB for example.

$80!! EC2 is a scam

The real savings only come in bulk

Re: Hetzner cuts traffic on US VPSs, raises prices

#184

Post by dpeckett »

This is typical of Hetzner, if a product SKU is losing money they very quickly make changes, even going as far as to discontinue the product entirely (eg. GPU servers). They definitely don't seem to be a fan of loss leaders.

I'm guessing somehow the traffic usage patterns of their USA customers was very different to their EU counterparts, or the cost of expanding network capacity was a lot higher than anticipated.

It's a bit of a shock for sure but it seems this model is a big part of how they can maintain their slim margins.

Re: Hetzner cuts traffic on US VPSs, raises prices

#185

Post by hyperpape »

crazygringo wrote: post #174
sundarurfriend wrote: post #161

This thread is where I'm learning that American English uses tariff mainly for import tariffs. Here in India, the most common usage of it is to talk about telecom tariffs - mainly mobile, sometimes broadband. So it didn't even occur to me when reading the question that it might have anything to do with import tariffs, until I read some comments that misunderstood it that way.

Not just mainly, but exclusively in my experience. (Import/export tariffs.) Until this thread, I have never encountered the term "bar tariff" for a list of drink prices, or "energy tariff" instead of rate. Those uses are simply not American English, and you would be misunderstood. Hetzner is a German company so I find myself wondering if this is a British usage, or a mistranslation of the German word "tarif" that sho…

Unclear to me why you're being downvoted. I previously knew non-US people refer to rates as "tariffs", but I never heard it in a US context. It's not rare, it's just not a meaning of the word Americans typically know.

Re: Hetzner cuts traffic on US VPSs, raises prices

#186

Post by evantbyrne »

Is this a signal of a larger pivot in their business model towards targeting a higher-cost US enterprise market? A lot of brands have successfully transitioned to selling the same goods at luxury prices recently-maybe a webhost with a decent enough reputation can do the same.

Re: Hetzner cuts traffic on US VPSs, raises prices

#187

Post by irunmyownemail »

glzone1 wrote: post #128
bhouston wrote: post #113

Earlier quoted context omitted.

They have, but usually it is via introducing additional fees to services/transactions, eg: https://www.astuto.ai/blogs/understanding-the-aws-public-ipv... https://www.wiv.ai/navigating-the-rising-tide-of-aws-pricing...

The IPv4 charge is a good one! I thought this was to allow them to be more relaxed about the limit (5 per region) which is how they used to control fully free services that cost them. But an increase for sure - they did note the supply of free ARIN allocations was gone

It's a matter of perspective, I don't do IPv6, when AWS decided to start charging for IPv4, I moved to Oracle Cloud.

Re: Hetzner cuts traffic on US VPSs, raises prices

#188

Post by irunmyownemail »

christina97 wrote: post #140
maccard wrote: post #95

Earlier quoted context omitted.

Never. I don't think AWS have _ever_ icnreased prices.

IPv4 charge caused me to have to redesign some things and cull servers for some projects.

I decided to move to Oracle Cloud when they made that move.

Re: Hetzner cuts traffic on US VPSs, raises prices

#189

Post by Aeolun »

ghaff wrote: post #123
cuuupid wrote: post #49

Earlier quoted context omitted.

Bingo, lots of people are loud about this online and many influencers screaming about this on Twitter, so it’s easy to conflate that as a pressing issue. Ultimately a thousand indie devs mad about bandwidth extortion are still making up less than 1% of a serious company’s revenue for AWS. I’ve liked using Hetzner before and I’m curious how they’ll go after the market now. This is probably the wrong move though; Cloud…

There probably are a number of things about AWS (see also no hard price caps) that people on forums froth at the mouth about but which most customers AWS actually cares about are largely indifferent about.

Can confirm that the enterprise I work for does not care one whit about the odd $5k mistake. It's all a drop in a bucket anyway.
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