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Hetzner cuts traffic on US VPSs, raises prices

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161–170 of 712 posts

Re: Hetzner cuts traffic on US VPSs, raises prices

#161
This thread is where I'm learning that American English uses tariff mainly for import tariffs. Here in India, the most common usage of it is to talk about telecom tariffs - mainly mobile, sometimes broadband. So it didn't even occur to me when reading the question that it might have anything to do with import tariffs, until I read some comments that misunderstood it that way.

Re: Hetzner cuts traffic on US VPSs, raises prices

#162

> Until this change, customers who have used fewer resources have covered the costs, in a way, for other customers who have used much more resources. We want to make things more balanced. I may know one of the culprits -- whom I will leave unnamed here. But the company, who is fairly popular, built out their own CDN via putting a bunch of nginx caching proxies on various Hetzner servers around the world. It apparentl…

“Culprits” because they used the service they paid for within its advertised limits?

It’s the same with cloud storage providers. First give out a massive amount of storage and rapidly gain users, then cut it down after blaming people for “abusing” it. How about you advertise your correct capacity to begin with?

They are simply deflecting blame for their own enshittification.

Re: Hetzner cuts traffic on US VPSs, raises prices

#163

> for other customers who have used much more resources So, "Pi mal Daumen"* this means that US customers have a bandwidth consumption which almost an order of magnitude higher than that of European and Singaporean customers? I wonder what it consists of. * π x thumb = ballpark figure

> So, "Pi mal Daumen"* this means that US customers have a bandwidth consumption which almost an order of magnitude higher than that of European and Singaporean customers?

I wouldn't be amazed if Hetzner benefits significantly from peering, which is much more widespread in US than in Europe. Interesting piece on this from Cloudflare: https://blog.cloudflare.com/the-relative-cost-of-bandwidth-a...

It's quite possible that their costs really are significantly lower in Europe. No idea what things are like in Singapore.

Re: Hetzner cuts traffic on US VPSs, raises prices

#164
post #91

When has AWS done something like this? LB11 going from 20TB to 1TB for the same price is wild if you’d built a business on this platform.

It's easy to never raise prices if you have 1000% markup.

The point remains, if I was a customer who had planned my budget on the previously lower rates, this move’d be very disruptive.

Herzner is an established player, not a startup, this either shows a lack of regards for customers, or that they aren’t very well run.

Re: Hetzner cuts traffic on US VPSs, raises prices

#165
post #67

Traffic over-usage is $1 per TB, so this is still quite fair, only in singapore is traffic really expensive at $8/TB.

> only in singapore is traffic really expensive at $8/TB. Expensive by Hetzner standards but still cheap by cloud standards, egress from Singapore EC2 instances is between $80 and $120 per TB for example.

$80!! EC2 is a scam

Re: Hetzner cuts traffic on US VPSs, raises prices

#166

Ahh, yes, the good old "here, you purchased X amount of things for $Z. But don't dare to use everything you paid for, or we double the price"

Hetzner have definitely always been scumbags about the bait & switch on aspects of their service like that. Granted it's pretty typical of the too good to be true rule of life.

I have only had and have heard of great experiences with Hetzner. For both their offerings snd their support. I am based in Europe though.

Re: Hetzner cuts traffic on US VPSs, raises prices

#167
post #162

> Until this change, customers who have used fewer resources have covered the costs, in a way, for other customers who have used much more resources. We want to make things more balanced. I may know one of the culprits -- whom I will leave unnamed here. But the company, who is fairly popular, built out their own CDN via putting a bunch of nginx caching proxies on various Hetzner servers around the world. It apparentl…

“Culprits” because they used the service they paid for within its advertised limits? It’s the same with cloud storage providers. First give out a massive amount of storage and rapidly gain users, then cut it down after blaming people for “abusing” it. How about you advertise your correct capacity to begin with? They are simply deflecting blame for their own enshittification.

>“Culprits” because they used the service they paid for within its advertised limits?

"Culprits" because it was their (legal) use of the service that made Hetzner rethink and change their service plan.

Re: Hetzner cuts traffic on US VPSs, raises prices

#168
post #162

Earlier quoted context omitted.

“Culprits” because they used the service they paid for within its advertised limits? It’s the same with cloud storage providers. First give out a massive amount of storage and rapidly gain users, then cut it down after blaming people for “abusing” it. How about you advertise your correct capacity to begin with? They are simply deflecting blame for their own enshittification.

>“Culprits” because they used the service they paid for within its advertised limits? "Culprits" because it was their (legal) use of the service that made Hetzner rethink and change their service plan.

So then the culprits are the company’s own engineering and marketing departments for not correctly anticipating user demand.

Re: Hetzner cuts traffic on US VPSs, raises prices

#170
post #41

Earlier quoted context omitted.

Not really, CDNs with regional pricing usually charge almost if not exactly the same amount for NA and EU traffic. It's the other regions that tend to be more expensive. I wonder if this has anything to do with how Hetzner operates in each region, they run their own EU datacenters but AFAIK they just rent rack space in the US, so they're more at the mercy of upstream providers.

From Cloudflare blog about why EU prices are lower (around 50% cheaper than US at least according to cloudflare) The value of an exchange depends on the number of networks that are a part of it. The Amsterdam Internet Exchange (AMS-IX), Frankfurt Internet Exchange (DE-CIX), and the London Internet Exchange (LINX) are three of the largest exchanges in the world. In Europe, and most other regions outside North America,…

There _are_ non-profit neutral exchanges in the US (eg https://en.wikipedia.org/wiki/Seattle_Internet_Exchange), but they're just not as dominant as they are in Europe.
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