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Fly.io outage – resolved

status.flyio.net

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Re: Fly.io outage – resolved

#271

Post by pajeetz »

tptacek wrote: post #268
pajeetz wrote: post #267

Earlier quoted context omitted.

[flagged]

I'm an HN person before I'm a Fly.io person, and as an HN person I find the points you're trying to make --- anybody can see them throughout the thread simply by searching your name --- tedious. As a businessperson, I don't think I have much to gain by genuflecting to the importance of reliability; everybody I care about on this site shares an understanding with us that reliability is important, though apparently not…

Are we not allowed to expect reliable uptimes from a cloud provider? What part of "fly.io has a documented history of prolonged downtimes and data redundancy issues" do you disagree with? Are you calling everybody liars who have had bad experience with fly.io, frankly, business and reputation loss that came as a result of trusting fly.io ?

Re: Fly.io outage – resolved

#272

Post by tptacek »

pajeetz wrote: post #271
tptacek wrote: post #268

Earlier quoted context omitted.

I'm an HN person before I'm a Fly.io person, and as an HN person I find the points you're trying to make --- anybody can see them throughout the thread simply by searching your name --- tedious. As a businessperson, I don't think I have much to gain by genuflecting to the importance of reliability; everybody I care about on this site shares an understanding with us that reliability is important, though apparently not…

Are we not allowed to expect reliable uptimes from a cloud provider? What part of "fly.io has a documented history of prolonged downtimes and data redundancy issues" do you disagree with? Are you calling everybody liars who have had bad experience with fly.io, frankly, business and reputation loss that came as a result of trusting fly.io ?

Nobody has called anybody a liar. I'm very comfortable with what i've said thus far on this thread, so maybe we're fine leaving it here.

Re: Fly.io outage – resolved

#273

Post by sevenseacat »

tptacek wrote: post #255
rozenmd wrote: post #155

Earlier quoted context omitted.

I externally monitor fly.io and it's docs here: https://flyio.onlineornot.com/ Looks like it lasted 16 minutes for them.

It wasn't a request routing outage; apps running on Fly.io didn't stop running. It was a deployments outage. For reasons passing understanding (I am reliably informed I'm wrong to complain about this), our website is the same Elixir app as our dashboard, and the dashboard got redeployed at one point. Our website being down is not the same as the whole service being down, though I guess there's a truth-in-advertising…

A lot of apps did stop running - https://community.fly.io/t/fly-io-site-is-currently-inaccess...

The entire API was also unusable, not just deployments.

Re: Fly.io outage – resolved

#274

Post by sevenseacat »

benreesman wrote: post #27
redslazer wrote: post #6

fly.io just has the weirdest outages. It has issues so regularly we dont even need to run mock outages to make sure our system fail overs work.

In fairness to the fly.io folks (who are extremely serious hackers), they’re standing up a whole cloud provider and they’ve priced it attractively and they’re much customer-friendlier than most alternatives. I don’t envy the difficulty of doing this, but I’m quite confident they’ll iron the bugs out.

In fairness to the fly.io folks, we started using them three years ago-ish and not a lot has changed, bug-wise and downtime-wise.

Re: Fly.io outage – resolved

#275

Post by xmorse »

runako wrote: post #66
kachapopopow wrote: post #40

Earlier quoted context omitted.

It's still 99.99+% SLA? Would you really pay 100% more for <0.01% more uptime?

No dog in this fight, all props to the Fly.io team for having the gumption to do what they are doing, I genuinely hope they are successful... > It's still 99.99+% SLA But this is simply not accurate. 99.99% uptime is annually of downtime. They apparently blew well through that today. Looks like they essentially had the equivalent of 4 years of 99.99% uptime equivalent this evening. Four nines is so unforgiving that i…

My app didn't go down yesterday, this was a downtime related to internal API and some specific regions.

Re: Fly.io outage – resolved

#276

Post by tptacek »

sevenseacat wrote: post #273
tptacek wrote: post #255

Earlier quoted context omitted.

It wasn't a request routing outage; apps running on Fly.io didn't stop running. It was a deployments outage. For reasons passing understanding (I am reliably informed I'm wrong to complain about this), our website is the same Elixir app as our dashboard, and the dashboard got redeployed at one point. Our website being down is not the same as the whole service being down, though I guess there's a truth-in-advertising…

A lot of apps did stop running - https://community.fly.io/t/fly-io-site-is-currently-inaccess... The entire API was also unusable, not just deployments.

Sorry, you're right: pretty much any time I'm saying deployments are blocked, I'm really saying the API was down.

Re: Fly.io outage – resolved

#277

Post by andai »

justjake wrote: post #249
andai wrote: post #159

Earlier quoted context omitted.

I've used Railway control panel maybe a total of 10 times in my life and half the time it was having weird issues. Control panel UI not loading or not working, actions failing, deploys randomly failing... I love the idea but in practice it's not something I'd want to use for anything serious.

While we've always aimed for great reliability on compute, the dashboard reliability wasn't very good at the start of the year. We ack'd this and then pretty heavily to making it stellar, so if you're still having issues please let us know (that should not be the case) Best, Jake from Railway

I used Railway as a "set it and forget it" for a client project, and I hadn't heard from him in over a year until some Railway update caused some issues with the deploy (something about group permissions). But support was very helpful in getting that fixed very quickly, so credit there! (And to be fair it did apparently work without any problems for like a year and a half, so credit there too!)

Re: Fly.io outage – resolved

#278

Post by veggieWHITES »

rascul wrote: post #26
veggieWHITES wrote: post #16

I was considering these guys the other day until I saw their pricing page: https://fly.io/pricing/ (There's not a single price on there, why even create the page?)

There's a link to what appears to be the actual pricing page https://fly.io/docs/about/pricing/ There's also a link to the pricing calculator https://fly.io/calculator

[flagged]

Re: Fly.io outage – resolved

#279

Post by tptacek »

veggieWHITES wrote: post #278
rascul wrote: post #26

Earlier quoted context omitted.

There's a link to what appears to be the actual pricing page https://fly.io/docs/about/pricing/ There's also a link to the pricing calculator https://fly.io/calculator

[flagged]

LOL. If you're not charging us for it, is there any other psychoanalysis you might be willing to provide?

Alternatively: sometimes, a weirdly-positioned pricing page is just a weirdly-positioned pricing page.

Re: Fly.io outage – resolved

#280

Post by pajeetz »

tptacek wrote: post #272
pajeetz wrote: post #271

Earlier quoted context omitted.

Are we not allowed to expect reliable uptimes from a cloud provider? What part of "fly.io has a documented history of prolonged downtimes and data redundancy issues" do you disagree with? Are you calling everybody liars who have had bad experience with fly.io, frankly, business and reputation loss that came as a result of trusting fly.io ?

Nobody has called anybody a liar. I'm very comfortable with what i've said thus far on this thread, so maybe we're fine leaving it here.

is that why you are going through all my comments and flagging and downvoting? you know this just makes you look even worse right?
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