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Fly.io outage – resolved

status.flyio.net

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Re: Fly.io outage – resolved

#261

Post by pajeetz »

tptacek wrote: post #256
ignoramous wrote: post #122

Earlier quoted context omitted.

On that Consul outage, Fly Infra concludes, "The moral of the story is, no more half-measures." On their careers page [1], the Fly team goes, "We're not big believers in tech debt." As an outsider, reads like a cacophony of contradictions? [1] https://fly.io/docs/hiring/working/#we-re-ruthless-about-doi...

All the other comments aside: these aren't even contradictory statements. We really do have no-tech-debt rules, and they generally have not been responsible for our outages. Consul wasn't tech debt; it was a carefully made decision (that I happen to disagree with and enjoy thinking about Michael Ehrmantrout shooting in the face). We're just people, working on building a thing. https://www.youtube.com/watch?v=ghNJxYP5…

People hosting their business with a cloud hosting provider doesn't care about your technical debt, we care about our businesses not going down for several hours and then being gaslighted that its normal and told to expect more in the future by the founder.

Re: Fly.io outage – resolved

#262

Post by tptacek »

pajeetz wrote: post #261
tptacek wrote: post #256

Earlier quoted context omitted.

All the other comments aside: these aren't even contradictory statements. We really do have no-tech-debt rules, and they generally have not been responsible for our outages. Consul wasn't tech debt; it was a carefully made decision (that I happen to disagree with and enjoy thinking about Michael Ehrmantrout shooting in the face). We're just people, working on building a thing. https://www.youtube.com/watch?v=ghNJxYP5…

People hosting their business with a cloud hosting provider doesn't care about your technical debt, we care about our businesses not going down for several hours and then being gaslighted that its normal and told to expect more in the future by the founder.

If you'd be happier without the companies involved in stories commenting here, then by all means get more people to write comments like this and see if you can chase them away. I think you won't have so much luck with me, but it might work with other companies. Nobody is gaslighting you.

Re: Fly.io outage – resolved

#263

Post by tptacek »

pajeetz wrote: post #259
tptacek wrote: post #243

Earlier quoted context omitted.

This is the second place you've offered this sentiment. Was it your expectation that we were going to hit some point, sometime in the near future, where we weren't going to have deployment-blocking outages? I'd like to better understand your premise. If it's "I can get more reliability by deploying on a hyperscaler cloud", who ever told you otherwise?

I see so you think its good business practice to basically say "expect more downtimes in the future who cares about your entire business going down for several hours more than once a year. Gotcha. I'll be sure to pass on the good word.

You'd be happier with a comment saying "there will be no future outages", I see.

Re: Fly.io outage – resolved

#264

Post by tptacek »

pajeetz wrote: post #260
tptacek wrote: post #241

Earlier quoted context omitted.

You're right. It won't. Nobody could claim otherwise.

"Expect more downtime in the near future, btw please host your business critical applications with our cloud offering" did i read that correctly?

You did.

Re: Fly.io outage – resolved

#265

Post by itbeho »

tptacek wrote: post #255
rozenmd wrote: post #155

Earlier quoted context omitted.

I externally monitor fly.io and it's docs here: https://flyio.onlineornot.com/ Looks like it lasted 16 minutes for them.

It wasn't a request routing outage; apps running on Fly.io didn't stop running. It was a deployments outage. For reasons passing understanding (I am reliably informed I'm wrong to complain about this), our website is the same Elixir app as our dashboard, and the dashboard got redeployed at one point. Our website being down is not the same as the whole service being down, though I guess there's a truth-in-advertising…

I'm not sure if your explanation is comforting or disconcerting.

Re: Fly.io outage – resolved

#266

Post by tptacek »

itbeho wrote: post #265
tptacek wrote: post #255

Earlier quoted context omitted.

It wasn't a request routing outage; apps running on Fly.io didn't stop running. It was a deployments outage. For reasons passing understanding (I am reliably informed I'm wrong to complain about this), our website is the same Elixir app as our dashboard, and the dashboard got redeployed at one point. Our website being down is not the same as the whole service being down, though I guess there's a truth-in-advertising…

I'm not sure if your explanation is comforting or disconcerting.

Why not both? Tell me what's comforting and I'll tell you why you shouldn't be comforted; tell me why you're disconcerted and I'll tell you maybe something else. All we can do is be straight about things.

Re: Fly.io outage – resolved

#267

Post by pajeetz »

itbeho wrote: post #265
tptacek wrote: post #255

Earlier quoted context omitted.

It wasn't a request routing outage; apps running on Fly.io didn't stop running. It was a deployments outage. For reasons passing understanding (I am reliably informed I'm wrong to complain about this), our website is the same Elixir app as our dashboard, and the dashboard got redeployed at one point. Our website being down is not the same as the whole service being down, though I guess there's a truth-in-advertising…

I'm not sure if your explanation is comforting or disconcerting.

[flagged]

Re: Fly.io outage – resolved

#268

Post by tptacek »

pajeetz wrote: post #267
itbeho wrote: post #265

Earlier quoted context omitted.

I'm not sure if your explanation is comforting or disconcerting.

[flagged]

I'm an HN person before I'm a Fly.io person, and as an HN person I find the points you're trying to make --- anybody can see them throughout the thread simply by searching your name --- tedious.

As a businessperson, I don't think I have much to gain by genuflecting to the importance of reliability; everybody I care about on this site shares an understanding with us that reliability is important, though apparently not with you that all these systems are fallible. So I'm making the decision not to genuflect, and instead call you out --- you in particular, anonymous, venomous, green-named commenter --- as a a writer of boring and facile attempted dunks.

Re: Fly.io outage – resolved

#269

Post by pajeetz »

tptacek wrote: post #263
pajeetz wrote: post #259

Earlier quoted context omitted.

I see so you think its good business practice to basically say "expect more downtimes in the future who cares about your entire business going down for several hours more than once a year. Gotcha. I'll be sure to pass on the good word.

You'd be happier with a comment saying "there will be no future outages", I see.

I'm puzzled with your statement here. Frankly, offended by your sarcasm and unprofessional behavior here.

Re: Fly.io outage – resolved

#270

Post by tptacek »

pajeetz wrote: post #269
tptacek wrote: post #263

Earlier quoted context omitted.

You'd be happier with a comment saying "there will be no future outages", I see.

I'm puzzled with your statement here. Frankly, offended by your sarcasm and unprofessional behavior here.

What puzzles you about it? I feel like I'm speaking straightforwardly.
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