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Fly.io outage – resolved

status.flyio.net

141–150 of 287 posts

Re: Fly.io outage – resolved

#141
post #8

My fly.io-hosted website went down for 5 minutes (6 hours ago), but then came right back up, and has been up ever since. I use a free monitoring service that checks it every 5 minutes, so it's possible it missed another short bit of downtime. But fly.io has been pretty reliable overall for me!

Do you mind if I ask what monitoring service that is?

Re: Fly.io outage – resolved

#142
post #8

My fly.io-hosted website went down for 5 minutes (6 hours ago), but then came right back up, and has been up ever since. I use a free monitoring service that checks it every 5 minutes, so it's possible it missed another short bit of downtime. But fly.io has been pretty reliable overall for me!

Do you mind if I ask what monitoring service that is?

Sure, it's UptimeRobot: https://uptimerobot.com/

Re: Fly.io outage – resolved

#143

This is probably 5th or 6th major outage from Fly.io that I have personally seen. Pretty sure there were many others and some just went unnoticed. I recommended the service to a friend, and within two days he faced two outages. Fly.io seriously needs to get it together. Why it hasn’t happened yet is a mystery to me. They have a good product but stability needs to be an absolute top for a hosting service. Everything e…

We left it about a year ago due to reliability issues. We now use digitalocean apps and working like a charm. Zero downtime with DO.

You mean their App Platform right? How does the pricing compare to fly?

Re: Fly.io outage – resolved

#144
post #80

Suspiciously, Turso started having issues around the same time. Their CEO confirmed on Discord it's due to the Fly outage: > Ok.I caught up with our oncall and This seems related to the Fly.io incident that is reported in our status page. Our login does call things in the Fly.io API > we are already in touch with Fly and will see if we can speed this up

Not the first time Turso goes down because of Fly issues. It must suck to have built a db service and have this downtime. Apparently Turso are going to offer an AWS tier at some point.

Last month Turso released AWS-hosted databases to the public (still in Beta): https://turso.tech/blog/turso-aws-beta

Re: Fly.io outage – resolved

#145
post #116
post #91

Recurring pattern I notice is outages tend to occur the week of major holidays in US. - MS 365/Teams/Exchange had a blip in the morning - Fly.io with complete outage - then a handful of sites and services impacted due to those outages Usually advocate against “change freezes” but I think a change freeze around major holidays makes sense. Give all teams a recharge/pause/whatever. Don’t put too much pressure on the B-s…

Bad code rarely causes outages at this scale. The culprit is always configuration changes. Sure you can try and reduce those as well during the holiday season, but what if a certificate has to be renewed? What if a critical security patch needs to be applied? What if a set of servers need to be reprovisioned? What if a hard disk is running out of space? You cannot plan your way out of operational challenges, regardle…

> Sure you can try and reduce those as well during the holiday season, but what if a certificate has to be renewed? What if a critical security patch needs to be applied? What if a set of servers need to be reprovisioned? What if a hard disk is running out of space?

Reading this, I see two routine operational issues, one security issue and one hardware issue.

You can’t plan you way around security issues or hardware failures, but operational issues you both can and should plan around. Holiday schedules like this are fixed points in time, so there’s absolutely no reason why you can’t plan all routine works to be completed either a week in advance, or a week after, the holiday period.

Certificates don’t need to be near the point of expiry to be renewed. Capacity doesn’t need to be at critical levels to be expanded. Ultimately, this is a risk management question (as a sibling has also commented). Is the organisation willing to take on increased risk in exchange for deferring operational expenses?

If the operational expense is inevitable (the certificate will need renewing), that seems like an easy answer when it comes to risk management over holidays.

If the operational expense is not inevitable (will we really need to expand capacity?), it then becomes a game of probabilities and financials - likelihood of expense being incurred, amount of expense incurred if done ahead of time, impact to business if something goes wrong during a holiday.

Re: Fly.io outage – resolved

#146

No surprise. About a year ago, I looked at fly.io because of it's low pricing and I was wondering where they were cutting corners to still make some money. Ultimately, I found the answer in their tech docs where it was spelled out clearly that an fly instance is hardwired to one physical server and thus cannot fail over in case that server dies. Not sure if that part still is in the official documentation. In practic…

Fly.io can migrate vm+volume now: https://fly.io/docs/reference/machine-migration/ / https://archive.md/rAK0V > a fly instance is hardwired to one physical server and thus cannot fail over I'm having trouble understanding how else this is supposed to be? I understand that live migration is a thing, but even in those cases, a VM is "hardwired" to some physical server, no?

> I'm having trouble understanding how else this is supposed to be? I understand that live migration is a thing, but even in those cases, a VM is "hardwired" to some physical server, no?

You can run your workload (in this case a VM) on top of a scheduler, so if one node goes down the workload is just spun up on another available node.

You will have downtime, but it will be limited.

Re: Fly.io outage – resolved

#147

Earlier quoted context omitted.

We left it about a year ago due to reliability issues. We now use digitalocean apps and working like a charm. Zero downtime with DO.

You mean their App Platform right? How does the pricing compare to fly?

Yes, App Platform. Pricing is a little higher but way lower than AWS but it is fully justified. Zero downtime in the last 1 year.

With Fly, we had 3-4 downtimes in 2023 in a span of 4 months.

Re: Fly.io outage – resolved

#148
post #91

Recurring pattern I notice is outages tend to occur the week of major holidays in US. - MS 365/Teams/Exchange had a blip in the morning - Fly.io with complete outage - then a handful of sites and services impacted due to those outages Usually advocate against “change freezes” but I think a change freeze around major holidays makes sense. Give all teams a recharge/pause/whatever. Don’t put too much pressure on the B-s…

Blip? 365 has an ongoing incident since yesterday morning, european timezone. The reason I know is because I use their compliance tools to secure information in a rather large bankruptcy.

Re: Fly.io outage – resolved

#149
post #99
post #13

Earlier quoted context omitted.

When I worked for a company who worked with big banks / financial institutions we used to run disaster recovery tests. Effectively a simulated outage where the company would try to run off their backup sites. They ran everything from those sites, it was impressive. Once in a while we'd have a real outage that matched the test we ran as recently as the weekend before. I was helping a bank switch over to the DR site(s)…

In most BIG banks, "Vice President" is almost an entry-level title. Easily have 1000s of them. For example, this article points out that Goldman Sachs had ~12K VPs out of more than 30K employees: https://web.archive.org/web/20150311012855/https://www.wsj.c...

VP at Goldman is equivalent to Senior SWE according to levels.fyi and their entry level is Analyst. I'm surprised by the compensation though. I would have thought people working at a place with gold in the name would be making more. Also apparently Morgan Stanley pays their VPs $67k/year.

Re: Fly.io outage – resolved

#150
post #138

Earlier quoted context omitted.

My downtimes from fly are pretty rare but generally global when they happen, in this outage we had no downtime but couldn't deploy for a few hours. I have issues with deploying about once per quarter(deploy most days across a few apps)

If that’s the case I suspect fly is getting a lot more reliable. I stopped using them about a year ago so haven’t kept up on their reliability since. Glad to hear, it’s good for a competitive market to have many providers, and fly might have issues but hopefully has a bright future

They are definitely getting more reliable. I was an early user and moved off them to self hosted for quite a while because of the frequent downtime in early days.

Their support still leaves a lot to be desired even as someone that pays for it but the ease of running and deploying a distributed front end keeps bringing me back.

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