Earlier quoted context omitted.
Where was this? Members of my family have three different remote cabins surrounded by trees in Montana, Idaho, and Oregon, and all work perfectly. The early days were a little more glitchy, but with the constellation they have today, you don’t even need to aim.
2023 in the Pacific Northwest. We were given the argument that tree cover was a problem quite early on in our attempted troubleshooting. The house is a waterfront property, with a clear view of sky to the east. Anyways, the suspected issue continued to evolve, and we were not able to get to the bottom of it with the support we received. Certainly, our experience could be an anomalous. But I certainly hear this happen…
I don't think that starlink's support or documentation is particularly great, but it still seems better than my experiences will cell phone and internet service providers.