11–20 of 175 posts
I once knew a founder of a pre-GPT-3 AI product that analyzed certain cost-adjacent documents to find "hidden" optimizations. The "AI" was the founder, an expert in that industry, churning through the uploaded documents himself and writing reports by hand detailing potential cost savings. How far we've come!
The privacy and security part is not inspiring confidence. Scrolling to the next section got me thinking "Don't get scammed at closing, get scammed before closing after uploading your mortgage documents to a random website." Cool idea though.
Hey, Aaron the builder here. The scamming that happens to homebuyers is not even comparable to the risk in uploading docs to a website which promises they won't share user data with anyone. This is genuinely a pro buyer tool with no association with any 3rd party. The tool has already helped many people negotiate and get a better deal on their mortgage. Please before judging understand that 70% of buyers overpay in t…
For example, you could advise the person uploading to remove PII prior to the upload, and link to pdf editing tools that allow them to do that.
You could say that not including PII like full name(s) found on just about every loan estimate does not take away from the value of the tool.
Another thing that could be done is to provide clear means for removing any data uploaded, or opt-out pre-upload of any data being used for training.
For example by creating an account first.
Providing some skin in the game such as putting the removal behavior in the terms of service and a personal guarantee to do everything to ensure sensitivity to privacy of this information will be handled carefully staking your reputation, probably would help.
here, take my data but tell me nothing about yourself.
https://closing.wtf/terms-of-service https://closing.wtf/privacy-policy
I plan to go through SOC 2 / other compliancy certification in the near future. Happy to answer other questions
I uploaded a mortgage I know well, and the results were pretty accurate.
The privacy and security part is not inspiring confidence. Scrolling to the next section got me thinking "Don't get scammed at closing, get scammed before closing after uploading your mortgage documents to a random website." Cool idea though.
What sensitive data do you think is on a loan estimate? I've received a dozen over the years and it's literally just your name and the address of the property you want to buy. Both of which are public information if you do purchase the property.
Earlier quoted context omitted.
Hey, Aaron the builder here. The scamming that happens to homebuyers is not even comparable to the risk in uploading docs to a website which promises they won't share user data with anyone. This is genuinely a pro buyer tool with no association with any 3rd party. The tool has already helped many people negotiate and get a better deal on their mortgage. Please before judging understand that 70% of buyers overpay in t…
Ignore the haters, they will probably never be your customer.
The privacy and security part is not inspiring confidence. Scrolling to the next section got me thinking "Don't get scammed at closing, get scammed before closing after uploading your mortgage documents to a random website." Cool idea though.
Hey, Aaron the builder here. The scamming that happens to homebuyers is not even comparable to the risk in uploading docs to a website which promises they won't share user data with anyone. This is genuinely a pro buyer tool with no association with any 3rd party. The tool has already helped many people negotiate and get a better deal on their mortgage. Please before judging understand that 70% of buyers overpay in t…
A business is not just about the product.
Your Privacy Policy. There is no default way to download it (see 9.), and since it is window-ed cannot print entire doc. That means I cannot keep a copy of it for myself.
> We collect the following types of information:
> Mortgage Documents: Loan Estimates and Closing Disclosures you upload for analysis.
Okay, but
> 4. Data Security
> We implement industry-standard security measures to protect your information from unauthorized access, disclosure, alteration, and destruction.
This means nothing. Are you ISO 27001:2022, NIST SP 800-53, CIS, CE+, Essential Eight, or something else? Have you been audited, and proof? Who is your ISP? What regs do you follow around data sovereignty?
Terms of Service. Again, no default way of download. Overall, I would never agree to this ToS. It demands all kinds of requirements on the user, but takes no responsibility for anything - or as described above, explain how you will protect your customers.
You have no reference anywhere where you are geographically. No address, no about us, no who you are. I would be very leery on uploading anything.
the CTA buttons across the site are inconsistent in shape, form, and color.
the text color in the footer has awful contrast, so it's hard to read.
Earlier quoted context omitted.
What sensitive data do you think is on a loan estimate? I've received a dozen over the years and it's literally just your name and the address of the property you want to buy. Both of which are public information if you do purchase the property.
Public info that you bought a property is entirely different from info about all the properties you are searching for and seriously considering. Especially being able to couple that with what you eventually did later.