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Show HN: OnAir – create link, receive calls

onair.io

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Re: Show HN: OnAir – create link, receive calls

#31

Post by floobertoober »

bigmicro wrote: post #15
pqdbr wrote: post #13

Congrats on launching! Curious how the dynamic image works in the e-mail signature: AFAIK, Gmail and others heavily cache any images inside e-mail, so even if the image changes, Gmail will be displaying the online/offline cached image, not the most up-to-date one.

You can overcome this using headers, which instructs Gmail not to cache. Snippet: response.headers["Cache-Control"] = "no-cache, no-store, max-age=0, must-revalidate" response.headers["Pragma"] = "no-cache" response.headers["Expires"] = "Fri, 01 Jan 1990 00:00:00 GMT"

You might want to investigate this further - IIRC a lot of email services retrieve images in advance server side to avoid leaking whether the client has interacted with the email. I might be mistaken here.

Re: Show HN: OnAir – create link, receive calls

#32

Post by faramarz »

Dang! I was about to share this service with my CS and Sales colleagues, but stopped myself when I realized they won’t touch it unless it can be integrated with services like Gong and Salesforce, for call tracking, transcriptions, trainings and archives. I know you have some of these native, but getting a group of people to move to a new app yet again is harder to do than bringing your service to their existing environment.

If theres a way around that, and at min. Leveraging gong for the recording and transcription, do let us know. Nice service! I’ll personally use it in places like email and linked in to try it out.

Re: Show HN: OnAir – create link, receive calls

#33

Post by happyopossum »

sunir wrote: post #12
redrove wrote: post #6

Someone please explain to me why a phone call is different to this, I'm truly blanking.

I dig this. This is what I am thinking. Much easier to click than dial. Social cost of a web link versus a phone number may be lower as well (that may be cultural but it may be true) Adds other modes like calendar or chat or AI directly in flow. No need to reveal a phone number. Video Internationally accessible (no long distance) And for HN tradition’s sake for these types of comments, no one likes rsync.

> Much easier to click than dial.

In what way is this easier than click to dial? They’re both one click, but in this scenario I need a headset/microphone, a stable Internet connection, and if I do this from my smart phone it doesn’t know I’m in a call so when I hold the phone up to my face I will likely hit buttons.

Re: Show HN: OnAir – create link, receive calls

#35

Post by happyopossum »

I really don’t get this. If I’m a customer looking to call someone, I would rather call, leave a message, and get a call back then have to keep checking over and over to look for a green link that says that a rep is available.

I also don’t want to make a call from my web browser, I’m off on a device without a microphone and headset connected, and if I’m on my smart phone the actual phone capabilities are a lot better in a phone call (I can mute, switch to speakerphone/bt, and hold the phone up to my ear without pressing any buttons on screen).

Re: Show HN: OnAir – create link, receive calls

#36

Post by bigmicro »

faramarz wrote: post #32

Dang! I was about to share this service with my CS and Sales colleagues, but stopped myself when I realized they won’t touch it unless it can be integrated with services like Gong and Salesforce, for call tracking, transcriptions, trainings and archives. I know you have some of these native, but getting a group of people to move to a new app yet again is harder to do than bringing your service to their existing envir…

Absolutely, we'd 100% love to learn more about that and co-design. Could you possibly send us a note on hello@onair.io?

Re: Show HN: OnAir – create link, receive calls

#37

Post by Connect-EZ »

sunir wrote: post #12
redrove wrote: post #6

Someone please explain to me why a phone call is different to this, I'm truly blanking.

I dig this. This is what I am thinking. Much easier to click than dial. Social cost of a web link versus a phone number may be lower as well (that may be cultural but it may be true) Adds other modes like calendar or chat or AI directly in flow. No need to reveal a phone number. Video Internationally accessible (no long distance) And for HN tradition’s sake for these types of comments, no one likes rsync.

[dead]

Re: Show HN: OnAir – create link, receive calls

#38

Post by Connect-EZ »

bigmicro wrote: post #26
thedangler wrote: post #24

What’s is this build on top of? WebRTC connected to something like twilio to make the calls ?

Livekit. Amazing product and community, and has a self-host option. Highly recommended whether you're doing WebRTC or voice agents. First version (pre-launch) was on Agora, their API was a nightmare, highly unrecommended.

Would love for you to try our WebRTC service!

Re: Show HN: OnAir – create link, receive calls

#40

Post by the_arun »

bigmicro wrote: post #20
ripe wrote: post #18

This might be a silly question: I understand that to talk, the caller uses their web browser with device audio. What does the link creator use?

If the creator has the app (onair.io/ios , onair.io/android), they would receive notifications there and can take the call. Also, if a browser is open when someone calls them, they would also receive notifications there as well.

Is there a way the creator can mark their availability on the app? May be on a calendar?
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