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Everyone is wrong about that Slack flowchart

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Re: Everyone is wrong about that Slack flowchart

#41
post #8

I just turn off notifications completely. Horribly implemented notification systems have completely turned me away. DnD on? Nope still get notified. Government sends Amber alert? Yea let’s full send it across the entire state for a crack head vs police incident that occurred 500 miles away at 4AM. Severe weather alerts have now been moved to voice calls and that number whitelisted in my contacts

[deleted]

Re: Everyone is wrong about that Slack flowchart

#42
> To me this is way easier to understand.

> I know this is not 100% bug-for-bug compatible with the original flowchart.

“For every complex problem there is an answer that is clear, simple, and wrong.” (https://quoteinvestigator.com/2016/07/17/solution/?amp=1)

(It’s not my intent to be totally dismissive, the author has good points, but I couldn’t resist the pithy but misquoted quote)

Re: Everyone is wrong about that Slack flowchart

#43
post #21

I can’t work with notifications enabled. Every hour I work, I make a 15 min pause or so and then I check Slack and answer if needed. Not just Slack, I don’t have any notifications enabled. I always pull. The only exception is phone calls.

I wish I could do that but rarely I do get something that needs my attention immediately because I don multiple hats including Infrastructure,SRE,DevOps,SysOps,programmer etc.

I have a second channel for urgent things, which is a phone call. I've told everyone that I'm available whenever, but they need to pick up the phone and call me. Surprisingly that little bit of friction seems to downgrade issues from 'urgent' to 'we can fix it tomorrow'

Re: Everyone is wrong about that Slack flowchart

#44
post #38
post #28

Earlier quoted context omitted.

The actual need for continously delivery is mostly related to running public-facing services at large scale that need the ability to adjust to external events quickly, e.g. when defending against a new form of abuse requires an immediate software change. Al other software could get away with deliberate release cycles rather than an urge to YOLO things into production. I just think that there is a fallacy in business…

Until you have the feature in production you do not know if it works.

Engineering is about making certain that stuff works before it enters production. If we claim to do software engineering, then that's just a simple part of doing our job. Everything else is just tinkering and hacking (the bad kind).

Re: Everyone is wrong about that Slack flowchart

#46
A separate gripe: Still no support for "batching up" a trickle of notifications from a particular DM/channel, which is especially frustrating on the phone-app.

*bzzzt* You probably met him, that one guy

*bzzzt* who sends messages like this

*bzzzt* and each time your phone vibrates for attention

*bzzzt* but you never needed to know that soon anyway.

Re: Everyone is wrong about that Slack flowchart

#47

Earlier quoted context omitted.

Maybe Continuous Delivery is the problem. What are these markets where customers want such frequent changes? As a user, I don't really want my software changing daily, weekly or even monthly. I don't want features to come and go depending on which arm of an A/B test I am in. I don't want to be part of the developer's "experiment" and metrics-gathering.

No individual customer wants frequent changes. They want changes they care about ASAP and changes they don't care about never. But unless I'm maintaining per-customer versions (which can make sense for high value enterprise customers!), promising user X that I won't make any changes until January necessarily means telling user Y that I refuse to resolve their showstopping bug report until January.

You can backport bugfixes if they're critical enough.

Re: Everyone is wrong about that Slack flowchart

#48
post #46

A separate gripe: Still no support for "batching up" a trickle of notifications from a particular DM/channel, which is especially frustrating on the phone-app. *bzzzt* You probably met him, that one guy *bzzzt* who sends messages like this *bzzzt* and each time your phone vibrates for attention *bzzzt* but you never needed to know that soon anyway.

I wish my OS did this. And no, not with a LLM “summary”. Just literally rate limit the notifications.

Re: Everyone is wrong about that Slack flowchart

#50
post #46

A separate gripe: Still no support for "batching up" a trickle of notifications from a particular DM/channel, which is especially frustrating on the phone-app. *bzzzt* You probably met him, that one guy *bzzzt* who sends messages like this *bzzzt* and each time your phone vibrates for attention *bzzzt* but you never needed to know that soon anyway.

bzzzt Hello

* waits 20 minutes *

bzzzt How are you?

* waits 3-24h *

bzzzt Can you help me with XYZ?

I answer ASAP

I hate these people. It’s such a drain on my mental well being.

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