I feel this is also selection bias. People approaching owners in public are unlikely to be aware of what an engineering disaster the thing is, what with all the issues with quality control, slow delivery, and
very slow repairs/maintenance from Tesla, or the funnier stories where owners have had their trucks brick entirely due to getting the thing washed, whereas in the comment sections you're referencing, those topics are usually the topic of conversation. And, I mean, even if the people approaching owners
do know about that stuff... I dunno, I find it hard to picture myself walking up to a complete stranger and shit-talking their new toy to their face. And not just because I'm a nice person, but because too many people in this country are emotionally unstable and armed, and as funny as I think Cybertrucks and their owners are, I'm not prepared to get killed for a joke.
And to put this even further: most people even in America are not "car people" and therefore don't know shit about cars, where they come from, what goes into them, etc. My parents are great examples of this. They've owned something like 4 of the 10 worst cars of the new millennium list put out by Forbes, but like, an awful car in 2024 is still generally fine for an undemanding casual user. Sure, people buy tons of trucks here, but the vast majority of them aren't used for anything more strenuous than hauling a dozen bags of fertilizer, and my Corvette can handle that. A Cybertruck is a terrible truck, but most people don't do truck shit with the trucks they buy, and it's a perfectly middle-of-the-road SUEV. I think it's a bad option if that's what you're after, chiefly because you're gonna spend a LOT of money on tires you don't really need to, and the panels aren't aligned right, and if anything goes wrong with it you're liable to spend months playing vehicular ping-pong with your Tesla dealership, and it's (IMO) ugly as sin... but you do you. Assuming it doesn't have some kind of catastrophic failure that an unfortunate number do, you'll probably have a fine experience.
The videos of it struggling to move in snow and "bravely" fording a creek of 5 inch deep water are funny as hell to see, because it's shocking what Cybertruck owners think "hard going" in a truck is. They'd probably lose their minds seeing some of what I've seen modified trucks crawl up, through, and across in the course of off-road competition if they think driving through a fast stream makes the Cybertruck a feat of engineering, but again, most people who buy these things aren't driving through a blizzard at 90mph to get medicine to the good children of the village so they live to see Santa come Christmas morning. They're going across town to the Good Denny's, or to the local mall for shopping, or to their kids soccer game. And on that journey, a Cybertruck and virtually any vehicle you can buy new right now, will suffice. Just don't get it wet.