Goldman and Apple 'illegally sidestepped' obligations to credit-card customers
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Re: Goldman and Apple 'illegally sidestepped' obligations to credit-card customers
#2“ The regulator also said Apple and Goldman misled many consumers into believing they would automatically get interest-free monthly payments when buying Apple devices. Instead, those same customers were charged interest.”
Interesting!
Will they notify those charged interest?
Re: Goldman and Apple 'illegally sidestepped' obligations to credit-card customers
#3The press release from CFPB the article is about: https://www.consumerfinance.gov/about-us/newsroom/cfpb-order...
Re: Goldman and Apple 'illegally sidestepped' obligations to credit-card customers
#4“ The regulator also said Apple and Goldman misled many consumers into believing they would automatically get interest-free monthly payments when buying Apple devices. Instead, those same customers were charged interest.” Interesting! Will they notify those charged interest?
They'll probably get 3 months of Apple Arcade free.
Re: Goldman and Apple 'illegally sidestepped' obligations to credit-card customers
#5I'm struggling a little bit with the "misleading consumers into getting interest-free monthly payments" part. I never found the checkout flow particularly unclear or obtuse. It kind of sounds like consumers assumed that making a purchase with the apple card automatically enrolled you in the payment plan, versus having to go through a different checkout flow. I do kind of recall that when I used that feature once, it might have been implemented through Apple Pay? That would be supported by the fact that it was only available through Safari if the purchase was made online. I'm probably an outlier in being likely to experience that as I've just used Safari for a while, and so I'm getting their first-class experience. I am no stranger to how utterly awful Apple's products are outside its own ecosystem (like any Apple software designed to run on Windows.)
All of these issues would be infuriating if I encountered them, but it's interesting how the breakdown of failures seems to be 50/50 "Apple doing a terrible job designing a clear and consistent UI or process" and "being bit by their attempts at locking people into their ecosystem, independent of the card" and the Goldman Sachs portion seems just outright malicious.
Incompetence and malice combined are a really powerful force.
Re: Goldman and Apple 'illegally sidestepped' obligations to credit-card customers
#6Source:
CFPB Orders Apple and Goldman Sachs to Pay Over $89 Million for Apple Card Failures
https://www.consumerfinance.gov/about-us/newsroom/cfpb-order...
Re: Goldman and Apple 'illegally sidestepped' obligations to credit-card customers
#7“ The regulator also said Apple and Goldman misled many consumers into believing they would automatically get interest-free monthly payments when buying Apple devices. Instead, those same customers were charged interest.” Interesting! Will they notify those charged interest?
They'll probably get 3 months of Apple Arcade free.
Or a $100 off coupon for spending over $500?
Re: Goldman and Apple 'illegally sidestepped' obligations to credit-card customers
#8Source: CFPB Orders Apple and Goldman Sachs to Pay Over $89 Million for Apple Card Failures https://www.consumerfinance.gov/about-us/newsroom/cfpb-order... ( https://news.ycombinator.com/item?id=41926162 )
Cost of doing business.
Re: Goldman and Apple 'illegally sidestepped' obligations to credit-card customers
#9My recent experience with Apple has been anti-user .. juice their bottom line....
- iCloud storage notifications saying have to upgrade to $9.99 plan to continue to store my photos, videos and even worse if I wanted to continue getting my iCloud emails. What(?), as my Google Photos is still sucking/backing up all the same media (goes back to 2016) for free. LAME Apple especially threat of not getting my iCloud emails!!!!
- Apple Intelligence is so LAME compared to chatGPT app that runs on my iPhone. ChatGPT's iPhone app, it's assistant is almost sentient while Siri is still HORRID as it still at times doesnt understand you, you cant have a conversation with it or have it recall previous conversation/info you previously discussed as you can with GPT on iPhone. Again very LAME Apple!
If Microsoft and Open AI made a ChatGPT AI phone I'd drop Apple quickly especially after my first point above ...threatening me that i wont receive my emails if I didnt give them more money!
Re: Goldman and Apple 'illegally sidestepped' obligations to credit-card customers
#10My recent experience with Apple has been anti-user .. juice their bottom line.... - iCloud storage notifications saying have to upgrade to $9.99 plan to continue to store my photos, videos and even worse if I wanted to continue getting my iCloud emails. What(?), as my Google Photos is still sucking/backing up all the same media (goes back to 2016) for free. LAME Apple especially threat of not getting my iCloud emails…
Uh, Gmail also has usage limits for each tier. I know before I’ve painstakingly removed emails with large attachments just so I can keep receiving my email.