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FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

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Re: FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

#162
post #74

Earlier quoted context omitted.

Amazon is the worst in this regard.

You should try cancelling the New York Times, Bon Appetite, or Planet Fitness

Cancelling The Economist was pretty terrible too.

Re: FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

#163
post #140

Earlier quoted context omitted.

How exactly do you think the lack of the Chevron deference impacts the FTC here? It's like asking whether Congress has the power to enact laws now that judicial review is a thing

Since Loper Bright Enterprises v. Raimondo (2024), the judiciary does not need to defer to federal agencies when the statute is ambiguous. In fact, the judiciary can completely ignore the expertise of the federal agency and substitute their own. The overturning of Chevron deference enables the judiciary to first find that the FTC's authority for this rule is grounded in an ambiguous statute and then decide the FTC we…

>In fact, the judiciary can completely ignore the expertise of the federal agency and substitute their own.

I don't believe this is accurate, as you stated

>The overturning of Chevron deference enables the judiciary to first find that the FTC's authority for this rule is grounded in an ambiguous statute and then decide the FTC went beyond their authority.

The only thing the SCOTUS can do is rule against the agency for exceeding its congressional authority. They aren't substituting their own expertise. Correct me if I'm wrong.

Re: FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

#164
post #25
post #4

Passed 3-2 along party lines. Remember this when you're going to vote. Elections matter.

[flagged]

The rulemaking process for this started 3 years ago. If the republican commissioners didn't want rules dropping so close to the election they could have supported changes to speed up the rulemaking process but they didn't. In fact, the dissent complains about how "rushed" the process was.

> It is also hardly one of the most pressing election issues.

Let's just send Lina Khan to Ukraine and get this problem squared away I guess

Re: FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

#165
post #97

Earlier quoted context omitted.

Came to say this too, basically. The FTC is currently a bright candle in the swamp. I think we need a word for this work. Maybe disenshittification? :)

I doubt it will stay that way if Trump gets a 2nd term.

[deleted]

Re: FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

#166

Related: California's 'click to cancel' subscription bill is signed into law https://www.engadget.com/general/californias-click-to-cancel... https://www.gov.ca.gov/2024/09/24/governor-newsom-signs-cons... https://leginfo.legislature.ca.gov/faces/billNavClient.xhtml...

Click to Cancel: The FTC’s amended Negative Option Rule and what it means for your business

https://www.ftc.gov/business-guidance/blog/2024/10/click-can...

Re: FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

#167

Earlier quoted context omitted.

> They didn't require someone to come out to get you signed up for service. I am struggling a bit to understand how Comcast could not argue that it is required? I don't fully remember but I don't think I started paying anything for my service until someone came out to install when self install wasn't an option. (I could possibly see them justifying removing self install in the name of retention later, since how many…

They didn't come out as part of sign up, they came out for install, which is a separate phase. You signed up on the phone or online. They don't need to remove hardware from your house to turn it off.

I think you are missing my point here.

Is there a requirement that a signup flow is a single process that you do all at once?

What if they just moved the last contract you had to sign to something that you clicked on the technicians phone after they set everything up?

I get that it is part of the install process and we think of it as a different phase. But in reality how much of a diasctintion is that really?

I am trying to understand what is realistically stopping Comcast from saying that the signup process is not complete until service has been activated? Nothing I am seeing or what is being said here is telling me they could not argue this.

Re: FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

#168

It seems like all this sketchiness actually hurts these companies. I do ten times more subscriptions when I can go through apple and know I can cancel in 5 seconds.

It absolutely does. I got bit by the NYT back when they had call-to-cancel, and I won't subscribe to any company that doesn't have an unsubscribe button. I just search "bla company unsubscribe," and if it's call to cancel, I won't subscribe.

Re: FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

#169
post #119
post #97

Earlier quoted context omitted.

I doubt it will stay that way if Trump gets a 2nd term.

Even if he doesn't, the supreme court justices that he installed will just say, ackshually, we interpret the constitution to say that this is the purview of the judicial branch, natch.

Not sure why you're getting downvoted (jk I know exactly why). HN will have an entire goddamn Bollywood dance number around the fact that big corporations screw people over, and government has to come in and fix it. "Omg wow, this is great! Why didn't we do this sooner?" Well, tech has a spasming tantrum every time anyone even hints at maybe not letting companies do whatever they want all the time, including most of the people here, and Congress has long since been captured by business interests and people who think the government makes hurricanes.

The solutions are not at all technically challenging, our political system just isn't effective anymore. That's why regulatory bodies do what they can to make rules while Congress and tech companies sit around counting their money.

Re: FTC announces "click-to-cancel" rule making it easier to cancel subscriptions

#170
post #30

Honestly, this is the best thing if it changes the worst experience I've had cancelling something - Gyms. They make it crazy easy to sign up, but a pain in the ass to stop being a member (for example, if you move and forget to cancel good luck - they want you to come in and talk to the manager in a lot of cases)

In these cases, can we not issue a chargeback via our credit card? Or put some sort of block on transactions from a particular source? Seems silly to just accept virtually un-cancellable terms.

The answer is not to do a chargeback, the answer is to not sign contracts you have no intention of fulfilling.
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