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Mazda's $10 Subscription for Remote Start Sparks Backlash

carscoops.com

41–50 of 92 posts

Re: Mazda's $10 Subscription for Remote Start Sparks Backlash

#41

> However, irrespective of whether one can afford (or is willing to pay for) a subscription, the key lesson from all this is that, if automakers have their way, the car ownership experience is going to change dramatically in the near future. Yep, unless people stop buying cars that offer these features, it's just going to get worse and worse. But here's the thing: they won't.

Can't stop buying if no options exist. I need a car. Toyota has done this for a while. BMW has IAP heaters in chairs. Etc. Etc. Etc.

This is the crux of the bigger picture. I'm pretty sure all carmakers want to do this and they'll introduce it gradually, keeping an eye on each other to make sure that they're all doing it roughly in tandem so the vast majority of people just throw their hands up and accept it. I'm not sure what the solution is though. I can't imagine legislation working. Something along the lines of "if the funcionality doesn't change you can't charge a subscription for it" would probably be met with claims that because it's all software controlled the overhead of security udpates to the software requires some kind of recurring fee.

Re: Mazda's $10 Subscription for Remote Start Sparks Backlash

#42

I can't wait to read about renters not only having to pay their landlords rent, but also extra subscriptions for common amenities, like central heating, A/C, and even shower. The dream is a subscription for everything.

This is one of the minor themes in PKD's Ubik.

https://www.goodreads.com/quotes/7444685-the-door-refused-to...

Re: Mazda's $10 Subscription for Remote Start Sparks Backlash

#43

Some of these make sense though, considering the car needs an LTE modem and data connection in order to make these things work. That isn't free to the car company.

The way Tesla does this is more honest. $9.99 for everything.

Re: Mazda's $10 Subscription for Remote Start Sparks Backlash

#44
post #7

Earlier quoted context omitted.

The problem is it does work, a lot, and not enough people push back to hurt their sales, versus the number of people that just pay it, or weren't going to use the feature anyway. Same thing with all the data collection and privacy violations of many other companies as of late. They keep doing it because it's not hurting their bottom line. I think tech people often forget that we are not their target audience.

> The problem is it does work, a lot, and not enough people push back to hurt their sales All the evidence in the car industry to date I've seen appears to show charging subscriptions for hardware functions that were previously free or included from factory with no ongoing cost tends to back fire - BMW famously first tried a few years ago to make heated seats subscription based, and has fully backtracked etc. > https…

> People feel that they paid double – which was actually not true, but perception is reality, I always say.

Do you have any ideas on why the double cost is not true? Maybe manufacturing efficiencies make it cheaper to install the parts despite whether the customer paid for the upgrade?

Re: Mazda's $10 Subscription for Remote Start Sparks Backlash

#45
For as many problems as my Tesla has given me at least the phone app acting as a key and all the wireless features are included. Only 2 digital upsells were FSD and data for apps like apple music and live traffic, but normal maps without live traffic are all just free.

Re: Mazda's $10 Subscription for Remote Start Sparks Backlash

#46

> However, irrespective of whether one can afford (or is willing to pay for) a subscription, the key lesson from all this is that, if automakers have their way, the car ownership experience is going to change dramatically in the near future. Yep, unless people stop buying cars that offer these features, it's just going to get worse and worse. But here's the thing: they won't.

Can't stop buying if no options exist. I need a car. Toyota has done this for a while. BMW has IAP heaters in chairs. Etc. Etc. Etc.

US tariffs were put in to prevent Chinese cars from competing here too.

Re: Mazda's $10 Subscription for Remote Start Sparks Backlash

#47

If you are considering responding negatively in these comments, and also work on or for a SaaS business (or any kind of aaS), I would like to hear your reasoning

Don't work on or for a SaaS business.

But the argument would go for a SaaS, you're paying for (1) potentially upgrades and support, and (2) the ease-of-mind to off-load self hosting to someone else. So yes I agree, only SaaS business people who offer customers a buy-to-own option (open-source their SaaS suites with a push-button to deploy and host on AWS) should be able to comment on thread!

Re: Mazda's $10 Subscription for Remote Start Sparks Backlash

#48

If you are considering responding negatively in these comments, and also work on or for a SaaS business (or any kind of aaS), I would like to hear your reasoning

I don't, but SaaS is very clearly "we provide this product, you pay for it". The business model revolves around access to some useful improvement.

Here, Mazda have removed a traditionally zero-dollar standard inclusion which incurs no ongoing cost (keyfob start) and replaced it with a paid option (smartphone start).

These aren't the same thing.

Re: Mazda's $10 Subscription for Remote Start Sparks Backlash

#49
post #34

Has Mazda made their remote start at all useful? My Mazda can only be started, I can't set the climate or control the seat or steering wheel heating. Some settings can be set before the car is turned off, if you remember, but some reset no matter what. And the few times I have tried remote start, it has stopped after a short while, as apparently the system requires continuous cellular connectivity to keep the engine…

Lots of ICE cars these days shut the engine off anytime they come to a stop, to conserve fuel, so I guess it doesn't amount to too much wear and tear.

Re: Mazda's $10 Subscription for Remote Start Sparks Backlash

#50
post #35

Earlier quoted context omitted.

Remote start is very nice if you park outside during the winter and prefer not to sit in a car that's 20 degrees Fahrenheit for the first 10 minutes of your drive.

Remote start is accidental carbon monoxide poisoning waiting to happen if your garage is directly connected to your residence. I live in an area with brutal winters in Wyoming and just bought a new Ford Bronco, wish I could fully disable it (there's a button on the key fob as well). https://www.nytimes.com/2018/05/13/business/deadly-convenien...

It auto-shuts off right? I’d hope the timeout would be lower than the amount of time to kill someone in a garage.
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