We are customers at windmill.dev and we are really happy with it. It also motivates us to write ever better docs as it means more answers can be an answered completely by the bot.
nothing like closing the content loop! try to make that direct.
Launch HN: Inkeep (YC W23) – Copilot for Support (think Cursor for help desks)
11–20 of 62 posts
Re: Launch HN: Inkeep (YC W23) – Copilot for Support (think Cursor for help desks)
#12Highly recommended. Congrats on the HN launch.
Inkeep works great at Pinecone and meaningfully reduced the number of support tickets with common questions/issues.
Re: Launch HN: Inkeep (YC W23) – Copilot for Support (think Cursor for help desks)
#13Unrelated, but has Cursor achieved this kind of mind share?
Last week, I heard about a company (I think it was an YC company) describing themselves as "open source Cursor".
Also last week, a comment here on HN stuck with me: "I live inside Cursor" https://news.ycombinator.com/item?id=41651380
And now, the Cursor for Help Desk.
I've used Cursor, and I loved it. 10 to 1 over regular GitHub Copilot, and well worth the $20 dollars and I am a hobby programmer (management job during the day).
But... all this? It has become the reference point just like we had "Uber for...", "AirBnb for...". It seems like it happened so fast.
Re: Launch HN: Inkeep (YC W23) – Copilot for Support (think Cursor for help desks)
#14We are customers at windmill.dev and we are really happy with it. It also motivates us to write ever better docs as it means more answers can be an answered completely by the bot.
windmill.dev looks an awesome solution thanks for the link :)
Re: Launch HN: Inkeep (YC W23) – Copilot for Support (think Cursor for help desks)
#15Unrelated, but has Cursor achieved this kind of mind share? Last week, I heard about a company (I think it was an YC company) describing themselves as "open source Cursor". Also last week, a comment here on HN stuck with me: "I live inside Cursor" https://news.ycombinator.com/item?id=41651380 And now, the Cursor for Help Desk. I've used Cursor, and I loved it. 10 to 1 over regular GitHub Copilot, and well worth the $…
it is definitely all the rage in the AI community. what made it better than Github Copilot for you?
Re: Launch HN: Inkeep (YC W23) – Copilot for Support (think Cursor for help desks)
#16Inkeep has been very solid for us and running in our Discord.
https://milvus.io/community
Robert spoke at our meetup and is awesome. https://www.youtube.com/watch?v=35JdjmiDvWI
Re: Launch HN: Inkeep (YC W23) – Copilot for Support (think Cursor for help desks)
#17How is this different/unique than the thousands of other competitors that pretty much promise the same thing? sorry if it sounds dismissive of your product, but that's my first impression, and probably a lot of other ppl's too, so would be good to get a good answer...
Re: Launch HN: Inkeep (YC W23) – Copilot for Support (think Cursor for help desks)
#18Unrelated, but has Cursor achieved this kind of mind share? Last week, I heard about a company (I think it was an YC company) describing themselves as "open source Cursor". Also last week, a comment here on HN stuck with me: "I live inside Cursor" https://news.ycombinator.com/item?id=41651380 And now, the Cursor for Help Desk. I've used Cursor, and I loved it. 10 to 1 over regular GitHub Copilot, and well worth the $…
it is definitely all the rage in the AI community. what made it better than Github Copilot for you?
Good question, took me a while to figure out why I preferred over Copilot.
Number one was the "apply" suggestions from chat, but now I think Copilot has it too.
Number two are the suggestions while I am typing to change multiple lines at once. Such a time saver.
Number three is how I can send entire files/folders as reference in the chat.
Also, it feels a bit snappier? The suggestions seem to come a bit faster than Copilot.
In terms of correctness / good good, they're both equally good (and bad).
To me it's all about how much time I am saving. When I sit down 30-90 minutes 3-4 times a week to code, I just feel like it helps me to get more stuff done.
Re: Launch HN: Inkeep (YC W23) – Copilot for Support (think Cursor for help desks)
#19Unrelated, but has Cursor achieved this kind of mind share? Last week, I heard about a company (I think it was an YC company) describing themselves as "open source Cursor". Also last week, a comment here on HN stuck with me: "I live inside Cursor" https://news.ycombinator.com/item?id=41651380 And now, the Cursor for Help Desk. I've used Cursor, and I loved it. 10 to 1 over regular GitHub Copilot, and well worth the $…
Seems like it, whenever I ask mid/senior devs for suggestions on an AI copilot they all recommend Cursor. Haven't tried it though, my bottlenecks involve people and outdated docs ^_^
Re: Launch HN: Inkeep (YC W23) – Copilot for Support (think Cursor for help desks)
#20how is this different to all the other identical "we attached ChatGPT to a web app" competitors?
how do you ensure that companies don't use this to make it impossible to actually contact a human? or do you feel that isn't in scope for a product that's encouraging companies to make it impossible to contact a human?