Earlier quoted context omitted.
Realistically, there is a level beyond which you cannot increase profit through forced obsolescence. If I have a year left on my contract I am not going to buy a new phone, no matter how good it is. So the choice is not between a free software update and a new phone. It's a choice between a software update and nothing ; the update may actually be more profitable.
Explain why a free software update for a year-old phone would even be on their radar of choices? The only time carriers have provided free Android updates was when a brand new phone was being released around the time of a major Android update, and competing against other brand new phones that already have the update, putting their product at a disadvantage among comparison shoppers. What's the incentive to give you a…
Theoretically, at least.