Earlier quoted context omitted.
How else would a car manufacturer put staff and inventory in every town across the country? They would either build dealerships themselves or franchise it out. Their cost structures don't cover this brick and mortar presence currently so costs would rise across the board. Car dealerships are mostly middlemen between customer, manufacturer, and state government for registration and tax collection. I just can't see how…
Tesla does all of this and they do it without dealerships. The problem with dealerships is they’re independent franchised businesses that extract but do not create value, not that they are buildings full of cars.
My friend needed body work on his Model 3 after someone hit him. They sent him to a traditional dealership body shop an hour away that was booked solid for 3 months. His insurance only covered a month of rental. His life situation allowed him to do the remaining 2 months without a car but not everyone has that luxury.
Tesla has to do this via partnerships and has little control over the customer experience. Great for people are willing to suffer for the brand but most will take the path with least headache.