All it took to easily replace the battery on my IPAQ PocketPC was another battery.
This is also true of early smartphones. They were made to have easily replaceable batteries, and I assume you could buy those batteries too. But that turned out to be irrelevant because of the replacement schedule. It seems clear that the frequency with which people replace their phones is what drove the decisions to make maintaining them difficult. If nobody ever needs to maintain the phone, why would you put any ef…
Apple Shares Full iPhone 16 and iPhone 16 Pro Repair Manuals
101–110 of 150 posts
Re: Apple Shares Full iPhone 16 and iPhone 16 Pro Repair Manuals
#102Earlier quoted context omitted.
Apple has to do a lot of these repairs themselves in their stores by retail workers, often under warranty, so they are incentivised to make the repairs easier and cheaper. The more risk of a retail worker screwing up a repair means higher cost of them fixing it by replacing the whole phone. They're also incentivised to make devices smaller, more waterproof, and increase battery capacity to size ratio. These all push…
Do they actually? I haven't had to have Apple products repaired, but whenever I hear someone giving something in, they get a new or refurbished device instead of their own. I think Apple is incentivized to trash broken devices, rather than attempt to repair them even themselves, because of the massive margin, and thus low marginal cost. It's more lucrative for them to make the devices unrepairable and have you buy a…
But it's even cheaper to give you a tenth of an iPhone if possible. It's why they have these repair guides - they're derivatives of what they use themselves in their own stores.
Re: Apple Shares Full iPhone 16 and iPhone 16 Pro Repair Manuals
#103The cost of the tools required for device repair and the cost of genuine components make self repair almost as expensive as getting a repair from an Apple retail location or an Apple Authorized Service Provider Malicious compliance accomplished. Apple's instructions for all of the battery repairs include expensive equipment like an iPhone battery press to put a replacement battery back in place. It's like they just c…
If you think something like German automotive engineering or iPhone production can be substitute by a “simpler and more convenientional process”, you probably don’t understand how it works. These things have evolved and have been optimized to within parts of a percentage; almost everything is there for a good, time tested reason. (Except for ultra-novel stuff that has been around for a year or two - there they may pa…
Re: Apple Shares Full iPhone 16 and iPhone 16 Pro Repair Manuals
#104The cost of the tools required for device repair and the cost of genuine components make self repair almost as expensive as getting a repair from an Apple retail location or an Apple Authorized Service Provider Malicious compliance accomplished. Apple's instructions for all of the battery repairs include expensive equipment like an iPhone battery press to put a replacement battery back in place. It's like they just c…
You are both wrong and contradicting yourself. If it isn't necessary, then complaining about the tools is moot since as you wrote yourself, it's not necessary.
But, if you design a portable consumer device and you know to what tolerance you need a battery to be adhered to the case to make it not come loose, you know what pressure, movement, adhesive etc. are needed to make that happen for the form factor the battery is going to fit in. You know who doesn't know that? Pretty much everyone who isn't an engineer, and for most people who are an engineer, they might know that these are parameters that exist, but they aren't going to know every variation for every device ever produced. So now that nonsense about it being "clearly" is not so clear anymore.
Engineering things to be safe and reliable is pretty difficult. Add in batteries and it's suddenly one or more orders of magnitudes more difficult. That much is definitely clear, because when you cut corners, just guess or think to yourself "it is just a battery and some adhesive, how hard can this be" you get phones self-igniting on airplanes.
If we take your full line as a quote:
> It's like they just copy-pasted their production line processes, but clearly that's not necessary.
Do you really think there are a bunch of people using manual hand tools mass producing every aspect of a phone? Sure, there might be a bunch of steps where manual labour was effective and efficient, but it's not like you show up at the factory with your suitcase of tools and go to work at your desk.
What they reproduced is the parameters. And that is exactly what you want. A repaired product should be as close to a freshly manufactured product as possible if you're going to be liable for it.
Re: Apple Shares Full iPhone 16 and iPhone 16 Pro Repair Manuals
#105Earlier quoted context omitted.
Was the Treo 650 waterproof? :)
Not this again :). Just taking a random example: the Samsung S5 was IPX67 rated (up to 1m for 30min), was thinner than an iPhone 16, and had a replaceable battery. Admittedly, it has fewer mAh, but it's also older battery technology and the volume of the phone case is slightly smaller (and probably has bigger electronics). Is should be totally possible to make a good 2024 flagship with replaceable batteries, but we'd…
Plastic is just meh.. I'd rather have an unrepairable device than one made of plastic.
(We can't have metal because of the wireless charging)
Re: Apple Shares Full iPhone 16 and iPhone 16 Pro Repair Manuals
#106That kind of ruins the whole idea of "officially letting people repair their stuff" as if I replace my own battery, I can no longer trust other parts won't be switched by someone else at a later point, as I'll see the same warning regardless...
Re: Apple Shares Full iPhone 16 and iPhone 16 Pro Repair Manuals
#107This is great, and most of the comments here seem to either miss the days of the StarTAC _or_ would gladly enjoy a physically bigger device. So, I can now change the battery on my iPhone 12 Pro _and_ reset its status in the Settings->Battery field, which is great. I already have all of the tools apart from the Apple specific ones, which to be fair are very useful for someone that does this everyday, I don't - so I ca…
Re: Apple Shares Full iPhone 16 and iPhone 16 Pro Repair Manuals
#108Earlier quoted context omitted.
If you think something like German automotive engineering or iPhone production can be substitute by a “simpler and more convenientional process”, you probably don’t understand how it works. These things have evolved and have been optimized to within parts of a percentage; almost everything is there for a good, time tested reason. (Except for ultra-novel stuff that has been around for a year or two - there they may pa…
don’t glorify german automakers too much. they’re 5-10 years behind Tesla when it comes to manufacturing optimization, sw/hw integration, BEV efficiency, etc.
Re: Apple Shares Full iPhone 16 and iPhone 16 Pro Repair Manuals
#109Earlier quoted context omitted.
Apple has to do a lot of these repairs themselves in their stores by retail workers, often under warranty, so they are incentivised to make the repairs easier and cheaper. The more risk of a retail worker screwing up a repair means higher cost of them fixing it by replacing the whole phone. They're also incentivised to make devices smaller, more waterproof, and increase battery capacity to size ratio. These all push…
Do they actually? I haven't had to have Apple products repaired, but whenever I hear someone giving something in, they get a new or refurbished device instead of their own. I think Apple is incentivized to trash broken devices, rather than attempt to repair them even themselves, because of the massive margin, and thus low marginal cost. It's more lucrative for them to make the devices unrepairable and have you buy a…
Re: Apple Shares Full iPhone 16 and iPhone 16 Pro Repair Manuals
#110Earlier quoted context omitted.
I think it could also be a sort of protection from customers breaking things leading to bad press. As you point out repair shops will be capable of doing repairs just fine, but your average users will probably think twice about getting the tools. I guess I can use myself as an anecdotal example, I’m the sort of person who might try to do a repair despite never having done any sort of work on electronics since I build…
I can see why a company would want to prevent consumers from doing things that might reflect negatively on them. On the other hand, it doesn't make sense. If a customer does something stupid and breaks their phone then they shouldn't blame Apple, a responsible journalist won't make out that it's Apple's fault, a competent reader won't get the impression it was Apple's fault from an truthful article. I know it's askin…
Even ignoring the existence of plenty of less responsible “journalists”, if Apple were to publish “works reasonably well most of the time in the hands of a careful person with experience” repair manuals, I think it’s certain Apple would be blamed by almost all journalists.
And I don’t think adding stringent warnings to their manuals would make things better for them. On the contrary, I expect “the Internet” would burn them at the stake for adding those terms.
Any complaints shouldn’t be aimed against these repair methods, but at repairing being that difficult for modern stuff.
But even then, it’s hard to complain. Thing is: pouring lots of good glue inside a smartphone and making parts fit incredibly tight together makes them much stronger and makes it easier to make them water resistant.