We have a woman at my company whose job is to update Jira ticket statuses. Instead of allowing the developers to update the statuses themselves, she will often prematurely update statuses from "In Development" to "Ready for QA" before any code is merged. Or she'll update a ticket that isn't yet being worked on to "In Development". It repeatedly causes a lot of confusion. I think she feels the need to be so hands on w…
My actual job was to make sure the tickets were clear, relevant and ready to work on (as opposed to a stream-of-consciousness wishlist from managers). I gathered requirements, represented the devs in planning meetings, cleared their hurdles and QA'd their work. I was basically a prep cook for the devs.
I think it was a useful role.