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2M users but no money in the bank

exercism.org

121–130 of 367 posts

Re: 2M users but no money in the bank

#122
post #71
post #53

This is one of the saddest posts I've read in a long time. I love exercism. It's beautiful, works in the browser and from CLI. The lessons are really well designed. It's the perfect coding school environment. So, I'm sad it isn't viable. But, I think I am really saddened by the comments here, second guessing all the decisions they made. If I were to second guess the people behind most of the comments, I would assume…

Thank you for being so kind and supportive. I really appreciate your comment. I'm ok. I'm hopeful for the future. I believe there's lots of amazing stuff we can do and that Exercism has a great future. But right now it's in a hard, low place. The last few months have been pretty tough emotionally, but I think getting to this place is one of acceptance. The only direction now is up :)

Can you please just add a paid tier before shutting down? Just a $5/mo something that shows a badge on your account, or whatever. Call it something other than "donate", "premium account" or something, and see how many people pick it up. You "only" need 1500 people to do that to cover the costs, which is less than a thousandth of your user base.

Even if it gives a few useful features to subscribers, that's better than shutting down.

Re: 2M users but no money in the bank

#123
post #9

out of money, final payroll, no alternative but to go into zombie mode, yet for the last few months the co-founder has been working on his next product which will launch in 2025. maybe everything that could have been tried was tried but this comes off like some of the effort spent working on the next company could have been spent keeping this one alive

> but this comes off like ...

You don't know more about the company than them.

Most likely they saw this coming months ahead of time, and needed to figure out how to pay their own rents after actual doomsday and needed to pre-emptively start figuring out what's next.

Founders who don't start with a pre-existing financial cushion have very, very little job security if they underpay themselves and their businesses shut down without an exit. Also, founders tend to be generalists, and most big companies don't need more generalists, so it's not easy to get hired, doubly so if you have wasted a lot of your brain pitching to investors and having coffee chats with clients. The harsh reality is, the more you are forced to chat with investors and customers instead of working heads-down, the more you lose your hard technical abilities that other people would hire you for.

As a founder of a shutting down company, if you want to pay your rent on time, you need to do one of 3 things: (a) pay higher salaries prior to shutdown to give you some time to figure yourself out (controversial), (b) start studying to be a specialist well ahead of shutdown and get on the interview treadmill, (c) start working on your next thing well ahead of shutdown.

If you do none of those things, things can get really dangerous to your personal finances.

Re: 2M users but no money in the bank

#124
post #81
post #10

How are they managing to spend 7.5k a month in server expenses? Are they using AWS?

We're paying ~$1k/month for all our webservers (which is a dozen ECS instances). They're handling about 3,000 requests per second (but that does sometimes massively spike to tens of thousands if not more). We're paying ~$1k/month for all our tooling servers (so the 150 different test runners, representers, analyzers that are used to check peoples code. There's >=1 of those running every second). Bare in mind, we're r…

I don't want to armchair ops your decisions, but maybe do consider moving to some dedicated Hetzner servers, at least for the runners. You can probably reduce that cost tenfold relatively simply.

Re: 2M users but no money in the bank

#125

The only way out for something like this to stay afloat is to be subsidized by a big tech company. $7,500 monthly is nothing to a large tech company. It sort of does makes sense for big companies to subsidize this so that the quality and amount of software engineers that join their company increases. This value prop is intangible, but I feel like at least one big company would go for it.

Well... they could charge for it.

Re: 2M users but no money in the bank

#126
post #71

Earlier quoted context omitted.

Thank you for being so kind and supportive. I really appreciate your comment. I'm ok. I'm hopeful for the future. I believe there's lots of amazing stuff we can do and that Exercism has a great future. But right now it's in a hard, low place. The last few months have been pretty tough emotionally, but I think getting to this place is one of acceptance. The only direction now is up :)

Can you please just add a paid tier before shutting down? Just a $5/mo something that shows a badge on your account, or whatever. Call it something other than "donate", "premium account" or something, and see how many people pick it up. You "only" need 1500 people to do that to cover the costs, which is less than a thousandth of your user base. Even if it gives a few useful features to subscribers, that's better than…

They have a paid tier, called insiders, although you can also "pay" through helping other users on the site: https://exercism.org/insiders

Re: 2M users but no money in the bank

#127
post #81
post #10

How are they managing to spend 7.5k a month in server expenses? Are they using AWS?

We're paying ~$1k/month for all our webservers (which is a dozen ECS instances). They're handling about 3,000 requests per second (but that does sometimes massively spike to tens of thousands if not more). We're paying ~$1k/month for all our tooling servers (so the 150 different test runners, representers, analyzers that are used to check peoples code. There's >=1 of those running every second). Bare in mind, we're r…

I've mentioned this before on HN, but we had a single postgres machine primary read/write server that did 4k QPS 24/7. It had DDR ram as storage on a PCIe card, of course, but this was before "SSD" was a thing. It was for a site that hosted portfolios of images, for both people in the images and people who took the images, and such. The front end data (the images and text) was, iirc, 3TB. Sometimes we'd need a server in a new location, so a locked metal briefcase was carried from the DC where the front-end data lived, to our offices, where one of our "IT" people would then carry it on to the new location and offload it to those servers in that location.

Anyhow that database server was probably ~$35,000 all in. That's 5 months of your current AWS spend. One of the things i did during that time was take a 2 generation newer server, a $35,000 1u Dell with 512GB of ram, and mirrored the postgres database into tmpfs and enabled replication, then we set that machine as primary. The new machine didn't break a sweat. So much so that one of the things me and the (really very awesome and nice; Hi, Chuck, if you're out there!) DBA did was set postgres to use no more than 640KB of memory, then ran the entire site, with 4k QPS, on that postgres instance with 640KB of memory (not counting the 280GB of tmpfs storage, of course!), just to prove it would work. It did - although some of the bookeeping queries (not sure what they're called) were taking a very long time, and would have had to be refactored to use less temporary memory, and such.

anyhow my point is, there are people out there that can do things cheaper, or faster, or more efficiently than whatever you got goin on right now. Your statistics on "per second" usage and the like don't sound too demanding. If you could squirrel away $500/month for a few months, and you ask around for someone that can rack metal and has peering, there are people (including me) who could get you co-lo in [0] Old, extremely beefy, but large servers are generally 4U, but dirt cheap for what you get. Ex: 80 thread, 512GB RAM, 8 SAS bay HP server, $800 shipped. And i bought those 6 years ago. However: 5950x, 128GB RAM, 24 SATA port can be had for The issue becomes: how do you find someone who knows how to do all that, that is willing to work for next to nothing because they believe in the ngo/nfp? Maybe there's a tech forum that people like that read, who knows.

good luck, and thank you for doing things to help other people. I hope it all works out in the end.

email in profile.

Re: 2M users but no money in the bank

#128

Congratulations on a very successful platform! (Success should be measured in usage/reach, not $). You've probably thought of this, but it might be easier to charge a very small amount -- say $1/month, which most people even students, could afford, rather than rely on donations. If you get 1% of users paying that, it's still $20K month which is more than you're getting now. (Of course managing the payments themselves…

I think this makes a lot of sense. Same model as TryHackMe.

Re: 2M users but no money in the bank

#129

So you need to charge, but don’t want to lie about the 100% free part even though you can change that So you need to upcharge. It is 100% free… to start and then there is a subscription that is paid to finish the language course, shown in monthly cost but charged annually by default more languages? charge more You can sell the account data to recruitment firms. Everyone hates this but you know that your users are the…

I'm not sure whether to be appalled by your suggestions or impressed by your blatancy
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