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Founder Mode

paulgraham.com

671–680 of 772 posts

Re: Founder Mode

#671
A founder (or strong leader) habitually has a clear vision of where they want to be tomorrow that is not obvious from looking at the company today.

The process of fulfilling that vision requires open exploration, a willingness to go places along the way they didn’t expect, and to continue looking ahead.

It isn’t constrained by current products, markets or customers. The memory of how the current company came from something seemingly much less remains fresh.

It is much more of an idiosyncratic winding journey, but potentially more impactful, than iteratively looking for paths that bump numbers.

Re: Founder Mode

#672

Earlier quoted context omitted.

“… they have a good chance at not having to work at all for the rest of their life.” We must have different expectations for the failure rate of startups.

Startup founders are probably never pessimists.

Paranoid optimists?

Re: Founder Mode

#673
It's not founder mode or manager mode. I think it is just about effective management.

When starting up, the founder needs to (1) know what should be done, (2) be able to do it themself, and (3) do it and confirmed it's done. When scaling up, the founder still needs to (1) know what should be done, (2') know who are able to do it, and (3') arrange for those to do it and confirm it's done.

What is called manager mode is just a failure in either (1), (2) or (3). And what is called founder mode is just trying to remedy such failures by exerting themself instead of fixing the structure, thus, also not effective.

Re: Founder Mode

#674
Even though PG is purposely being a bit circumspective with respect to the characteristics of founder mode, I believe that it is safe to say that founders, rather than managers, are more likely to be:

- emotionally involved - visionary or pioneering - optimistic - gritty or determined - domain experienced - competitive - strong negotiators - strong communicators - self-starting (priority setters) - intuitive, and - self-assured (perceived experts)

I'm sure others will disagree with this list inone way or another, but I have mentored, counseled and invested in startups for 15 years; I have dozens of friends who started companies; and I founded a successful company myself. Most if not all of these characteristics are present in the founders I know who have been successful.

If you want to start a business, and you are not a person well described by these characteristics--then my advice is to get more work experience and find opportunities (in or out of work) to develop these characteristics in yourself.

When the time comes for you to talk with investors--let alone the need for these skills to found your startup--these are the qualifications and qualities in you that they will be looking for.

Re: Founder Mode

#675
Not sure if I agree with the sentiment here or not, I'll need to ponder it longer, but just wanted to say that I worked at a large company that did the "CEO with non-manager conversation" thing. At Advanced Micro Devices, in the late 80's and early 90's, both the CEO and the COO would have lunches with random employees from the lower ranks, I assume to get stories from outside their bubble.

AMD was successful in some ways in those days, and unsuccessful in others, so I'm not sure what conclusion to draw here, except that it wasn't so unique for Steve Jobs to have contact with the lower ranks in order to get feedback from outside his bubble.

Re: Founder Mode

#676
post #673

It's not founder mode or manager mode. I think it is just about effective management. When starting up, the founder needs to (1) know what should be done, (2) be able to do it themself, and (3) do it and confirmed it's done. When scaling up, the founder still needs to (1) know what should be done, (2') know who are able to do it, and (3') arrange for those to do it and confirm it's done. What is called manager mode i…

I’m afraid the whole piece is missing a framework like yours.

It looks very selectively at one successful category of enterprises and then generalizes this onto all.

But:

What about all those founder mode companies that went terribly wrong?

What about all the companies that function well in “non-founder” mode? Apple today is a perfect example.

I don’t think it’s about founder/non-founder either but about some underlying fundamental principles that PG hasn’t figured out yet.

Re: Founder Mode

#677
Cofounder of a well-known startup accelerator and venture capital firm tells us the truth: we (still) don't know why companies are successful and how they are managed best ...

Re: Founder Mode

#678
post #677

Cofounder of a well-known startup accelerator and venture capital firm tells us the truth: we (still) don't know why companies are successful and how they are managed best ...

Yes. But we can absolutely in if they are being run badly

Re: Founder Mode

#679
I don’t know, consider me skeptical. My last company was a start-up with a solid product-market fit and lots of building interest from prospective customers. We had a CEO and CTO, both cofounders, who were operating in what it sounds like is being described as “founder mode” here. Very hands on and opinionated on implementation details would be the polite way of describing it. The less kind version is that they were meddling micromanagers, out of their depth in the areas they forcefully inserted themselves, and frequently subject to delusions of grandeur. A bunch of product and technical decisions were made that many of us saw as being fatally flawed and pushed back against and were overruled. We were saddled with dead end product implementations that failed to meet what the founders had envisioned and came with crushing tech debt. We went from being positioned to win what was clearly a newly emerging category, to scrambling to put out fires and being in constant crisis mode. All the while CEO would send out think-pieces to the team on his take on why our efforts were failing to achieve his vision, while never once recognizing that the things the team had warned him about were being realized exactly as predicted. Employee churn was high, as people were fired out of nowhere for “poor performance”, to be replaced by new hires that the CEO was very high on, only for them to be crushed by the same factors that had crushed everyone else. Eventually the wheels came off the wagon and the company failed. Someone is going to build a successful version of that product, but it won’t be us.

Paul Graham here claims that C-level types are all professional liars and that the ideas behind standard management strategy is worthless. I agree. Where I disagree is the idea that founders are any different. They are just a different flavor of the same thing. This concept of founders mode is just another nice-sounding theory that can never be proved, that makes for captivating talks and blog posts and eventually management books but will fail to produce anything with any kind of consistency. It’s the yet another cargo-cult trend for the group desperate to prove they are the next Steve Jobs.

I’m not even sure I buy into the Steve Jobs mythos. Every random process will have statistical outliers for no other reason than randomness, but hey become canonized and their words and lives are studied like scripture and we try to divine the path to emulate them. Many of us understand that top performing hedge fund managers are statistical flukes that are getting lucky rather than systemically beating the market. But we hold out against the idea that startups and founders are a similarly chaotic system. I wonder if it’s because this is a forum for startups and not hedge funds?

Re: Founder Mode

#680
post #673

It's not founder mode or manager mode. I think it is just about effective management. When starting up, the founder needs to (1) know what should be done, (2) be able to do it themself, and (3) do it and confirmed it's done. When scaling up, the founder still needs to (1) know what should be done, (2') know who are able to do it, and (3') arrange for those to do it and confirm it's done. What is called manager mode i…

I agree with this. In my experience, if your "good people" are running your business into the ground, you just didn't hire good people. The challenge is that hiring "good people" is incredibly difficult. It's also actually fairly hard to get released once onboard. If the company is in the black, even if growth is far below where a founder or investor wants to be, stakeholders are reluctant to make changes.

Baseball recruiters have the advantage that they can go watch a pitcher toss a few balls. For most roles in a company you can't get that direct knowledge of someone's skills prior to hiring. After hiring someone who is actually an expert needs to sit with the new hire and assess them critically.

As a founder, sit in the first several meetings with the new sales guy. Did they come prepared knowing who to talk to? What their budget likely was? What their pain points likely were? Did they hear what the client asked and respond accordingly? Or did they did misunderstand the domain, need, request, etc.? Did they leave with notes and follow-up items? If you didn't come away impressed release them and move on. After 3 or 5 meetings you'll have confidence that they are the right fit.

After that, let them do their job and move on to addressing the next challenge. Once someone has shown themselves to be a good hire, protect them.

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