Earlier quoted context omitted.
Good points in pg's essay: * CEO/founder should engage directly at multiple levels rather than only interact with the company through their direct reports. (Same applies at every management level, btw) * Delegation is good, and it should happen in proportion with trust. * The dominant culture at many tech companies is flawed and sub-optimal. Bad points: * "Founders feel like they're being gaslit from both sides". The…
There are many very good reasons why the top 100 most valuable people would not be the department heads. Cracked engineers, designers, growth people, AEs... the best ICs shouldn't necessarily be in management positions. Yet, the CEO should neither be air-gapped from those people nor managing their work/career on a day to day basis.
In Jobs’ case, his personality was probably strong enough that didn’t matter but broadly it can be helpful to officially say, “this person is important even though they don’t manage anyone”. It helps with fairness so that people don’t have to seek out the “secret” ways of being important, and it can accelerate decision making in the absence of someone like Steve Jobs