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I've built my first successful side project, and I hate it

switowski.com

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Re: I've built my first successful side project, and I hate it

#3
Similar experience. I built a very small online helpdesk platform in the early 00s. This was to support my own business mostly. I had several paying customers after 6 months. They were HELL, particularly when it came to paying the bill. I sold the whole business for pocket money after a year to a small tech company who rewrote it into a fairly well known commercial product. I couldn't be bothered. I have ZERO regrets about this.

I still have the source code somewhere, which was about 25,000 lines of ASP in one file!

Re: I've built my first successful side project, and I hate it

#4
Possibly the primary reason that software engineers don't just go into business for themselves is that running a business is a very different problem domain with different challenges and rewards.

I have never envied any CEO, VP, or manager I've worked for their job. The hardest part of my day is crafting novel SQL queries or tricking C++ into compiling code that will work on all my target hardware in spite of an unknown number of undefined behaviors. I've never had to figure out how we're going to keep documentation in sync on our flagship project when the head documentation engineer is dying of cancer (and has chosen to finish out the week because he knows how screwed the project will be without him and he believes in it), or how to make payroll next quarter if the next investor says no, or how to keep the quarterly goals met when the President has just declared that all of our employees working in the country on a visa may suddenly not return to the country.

Re: I've built my first successful side project, and I hate it

#5
I love the ending of this story, which isn't obvious from just looking at the title. The author identified key pain points around customer support, automated them, and went back to enjoying life. This is the kind of thing that gets me excited about the possibilities of technology and AI as a force multiplier, especially when working on side projects, "lifestyle" businesses, or even startups as a single founder.

Re: I've built my first successful side project, and I hate it

#6
> Why on earth would you bet your money on some random tool you don't even understand? ... I built a tool for people who knew what harmonic patterns were.

The tool is for drawing "technical analysis indicators", one of the most convoluted ways to ascribe meaning to a random process and something that will only ever be true in the self-fulfilling sense. I don't think it's a surprise that some users are willing to blindly trust the tool, when all users of it are blindly trusting concepts that are built on sand.

Although I'm sure the author is burnt out from the experience now, I'd be interested in hearing how their next side project venture goes- is the experience more enjoyable when you're dealing with a user base that self-selects differently? Or do all users suck equally, just in different ways?

Re: I've built my first successful side project, and I hate it

#7
> Others had very basic questions, answers to which were given in the description of each script.

Oh, I feel that from DayJob. If it wasn't for the possible arguments is might cause about professionalism, my standard response to a client question in DayJob would be a gif from TaskMaster, looping through instances of Alex Horne saying “all the information is on the task”.

> Somehow all those claims from 'people with large communities' never materialized beyond testing the trial.

Very few people ask for something for themselves, they think they'll get a better response if they can convince you they are part of a larger interested group, or by suggesting what they are asking for would benefit “the community”.

Neither of these things is new: I had some software out there in the late 90s¹ and it was much the same back then, just perhaps less intense.

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[1] initially shareware-ish, then when the amount I made wasn't worth the faf of dealing with people (and payment processors), and talks with the couple of people who were interested in buying ownership/copyright annoyed me by going round in circles, it became open source so others could build take it on (no one did, they just all wanted me to continue to add features they wanted), then when I got more sick of dealing with people I buried the thing.

Re: I've built my first successful side project, and I hate it

#8
Side projects have always been the most exciting banes of my existence.

I LOVE the initial rush of building and launching something. Even maintaining it is SUPER exciting for the first few months. The first customers are a rush of endorphins.

Then the shine wears off. Life can't be kept on pause. Your partner wants a date night, but you have a backlog to work though. You got a frantic email from a customer that they accidentally deleted something and you currently have no way to recover that data. So now you have to add more resiliency to the application. In the middle of the night, your cron server dies, backups stop, emails stop, customers on the other side of the world can't log in.

All for a few dollars a day in revenue. Then after a year of that, you get burnt on the project. Then after another year, you stop working on it as much, the bug reports build up until you are scared to even look at your reports.

Your partner goes away for the weekend to visit their family, you get a renewed sense of pride in this project that has been limping alone. You fire up your code editor, you pull the last commit down. You start to re-familiarize yourself with the code base. Day 1 was wasted with remembering how you did things. Day 2 starts with a coffee after only sleeping a few hours. You begin to work through the small tasks on your list, because you feel the snowball will work. About 8 hours in, you've made a SERIOUS dent in the backlog. You are feeling good and decide you should eat something finally. Your partner comes home while you are eating your breakfast at 4pm. They start to tell you about their family drama. You start to fade. You walk back to your office and try to get back into the groove. You can't. The weekend is over. Work starts again in 10 hours. You now feel angry that you wasted your weekend, and have to do real work in the morning.

And the cycle repeats.

Re: I've built my first successful side project, and I hate it

#9
Wow I can really relate.

The customer support efforts when you don't feel like it, being ghosted after helping a customer, the random or fraud disputes.

It's really tricky at that stage between hiring help and having the time/motivation to maintain those very non-tech parts while trying to continue doing other core parts of the side project / startup.

The first sale feels great, as does first showing the prototype.

By comparison, extra $100 MRR milestones don't feel so great, nor does dealing with customers/disputes eventually (it's a lot of negativity in general - pleased customers just leave reviews occasionally, negative ones email you). And a down negative month or two always feels like a stabbing and like it's all over.

Really don't know how to avoid this. Scaling quickly? Via investment in most cases? Maybe.

Re: I've built my first successful side project, and I hate it

#10
post #5

I love the ending of this story, which isn't obvious from just looking at the title. The author identified key pain points around customer support, automated them, and went back to enjoying life. This is the kind of thing that gets me excited about the possibilities of technology and AI as a force multiplier, especially when working on side projects, "lifestyle" businesses, or even startups as a single founder.

No one wants to talk to an AI for customer support.
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