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US Government wants to make it easier for you to click the 'unsubscribe' button

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Re: US Government wants to make it easier for you to click the 'unsubscribe' button

#71

Post by al_borland »

misstuned wrote: post #37
litenboll wrote: post #28

Disclosure: I only read up until it was revealed what the policy was. This was always my opinion on this. "As easy to cancel as it is to sign up". It's simple, and completely shuts down this malicious behaviour without making it harder to operate for the honest companies (or worse for customers in any way I can think of). Usually these policies have downsides but I can't really think of any. This kind of behaviour is…

The same goes for all services. I was able to sign up for an ISP service (in the UK) online very easily, with a few clicks and entries onto a form to enter my details, choose my installation date, choose my speed, etc. Fast forward a few years, I'm leaving that house and need to cancel the internet - snail mail letter needed.

I tried to delete a Sony account (I had 2). Their site said to talk to support to get this done. I waited for 45 minutes, finally got to someone and they said I can’t. When I tried to mention the support site, they disconnected me, throwing me back in a 45 minute line if I felt like being hung up on again.

For a company that has been hacked multiple times, I find this unacceptable.

Re: US Government wants to make it easier for you to click the 'unsubscribe' button

#72

Post by ZeroGravitas »

meindnoch wrote: post #69
misstuned wrote: post #37

Earlier quoted context omitted.

The same goes for all services. I was able to sign up for an ISP service (in the UK) online very easily, with a few clicks and entries onto a form to enter my details, choose my installation date, choose my speed, etc. Fast forward a few years, I'm leaving that house and need to cancel the internet - snail mail letter needed.

Counter-anecdote: cancelling my Virgin Media plan was very simple. I've clicked through their online cancellation process, then they've sent me a prepaid return box for the modem, and that was it.

I spent literally hours over several days on hold to cancel and when googling it this was widespread and hated.

Possibly you were very lucky, or they've buckled to the pressure caused by previous anti-consumer BS.

https://www.theguardian.com/media/2023/dec/19/i-was-cut-off-...

> Unlike providers who use the rival Openreach cable network, Virgin Media does not allow its six million broadband customers to cancel expired contracts online. Thirty days’ notice is required before any switch, compared with the 14 days’ notice required to switch Openreach providers.

A link to the ongoing Ofcom investigation into their shabby tactics:

https://www.ofcom.org.uk/phones-and-broadband/switching-prov...

Re: US Government wants to make it easier for you to click the 'unsubscribe' button

#73

Post by mrWiz »

mkoubaa wrote: post #17
thinkingtoilet wrote: post #11

Earlier quoted context omitted.

I've stopped unsubscribing to emails I didn't sign up for and just send to spam. It hurts their "reputation" score and wastes their money (however small amount). I encourage people to stop unsubscribing and just send it to spam.

I'm almost as severe. I look for an unsubscribe button in the email. I click it. If I am not immediately unsubscribed from everything, I mark the email as spam.

If I get more emails after unsubscribing I file a complaint with the FTC, then forward the response I get from the FTC to support@. So far that has a 100% success rate.

Re: US Government wants to make it easier for you to click the 'unsubscribe' button

#74

Post by ghaff »

ZeroGravitas wrote: post #72
meindnoch wrote: post #69

Earlier quoted context omitted.

Counter-anecdote: cancelling my Virgin Media plan was very simple. I've clicked through their online cancellation process, then they've sent me a prepaid return box for the modem, and that was it.

I spent literally hours over several days on hold to cancel and when googling it this was widespread and hated. Possibly you were very lucky, or they've buckled to the pressure caused by previous anti-consumer BS. https://www.theguardian.com/media/2023/dec/19/i-was-cut-off-... > Unlike providers who use the rival Openreach cable network, Virgin Media does not allow its six million broadband customers to cancel expire…

I was shocked when I canceled cable TV and the landline on my Comcast triple-play plan--still have internet.

I had procrastinated for months because I was sure I'd go through a real workout routine. I did have to call them but don't remember any particular pain getting through to someone and then it was just "Your new bill will be [about half the old one). Return your rented voice modem. Have a nice day." Maybe it was because it was during COVID.

Re: US Government wants to make it easier for you to click the 'unsubscribe' button

#75

Post by the__alchemist »

b112 wrote: post #65
mkoubaa wrote: post #17

Earlier quoted context omitted.

I'm almost as severe. I look for an unsubscribe button in the email. I click it. If I am not immediately unsubscribed from everything, I mark the email as spam.

I won't do business with companies that spam me. Here I am, already giving you money, and you want to spam me?! Even after I clicked unsubscribe? The worst are the BS claims of "account status emails", which are just spam. I moved my entire portfolio to another bank, filed a complaint, then filed complaints as I closed each account/card. The goal to have plenty of record as to why. Screw that.

This is admirable and I agree in principle. Based on what I've seen, I'm surprised there are any companies you find suitable to do business online with. I would like to follow your path, but have been unable to without making significant compromises.

Re: US Government wants to make it easier for you to click the 'unsubscribe' button

#78

Post by foobarchu »

wincy wrote: post #56
the__alchemist wrote: post #7

Anecdotally: A: I get more spam than ever. What is especially annoying is that the majority of reputable companies do this. Order something? Sign up for an account? Set up an LLC? File a trademark? Boom: Spam emails UFN. B: It's easier to unsubscribe than ever: Often one-click at the bottom of the email, or let Gmail/Fastmail etc do it for you. Generally effective. One annoyance I find is the Our terms have been alte…

The most persistent emails I’ve gotten are from being Mormon at some point in my life, and familysearch.com has some special Mormons only mailing list that you’ll get re added to no matter how many times you unsubscribe. It’s kind of hilarious in a way to speculate why (Mormon church actually has a pretty good IT team in my experience, my guess is some automated system syncs over emails from Mormon church roles to th…

Yes another reason the LDS church is a business and should be taxed as such

Re: US Government wants to make it easier for you to click the 'unsubscribe' button

#79

Post by Spivak »

litenboll wrote: post #57
echelon wrote: post #45

Earlier quoted context omitted.

> For example, to move loans from one bank to another you need some documents How would this work? The lender may have paid for your loan (and may not have even gotten the right to service the loan). How do they make their money back? What about the mortgage-backed securities market?

Maybe I described it in a bad way. I'm talking about renegotiating the interest rate with another bank. So the original bank loan is not moved in practice, it's just paid back in full. It's law here in Sweden that the mortgage plan can't be changed (I.e. number of years etc) if you change bank, so the documents are related to this.

Ahh, this is called "refinancing" in the US.

Re: US Government wants to make it easier for you to click the 'unsubscribe' button

#80

Post by BeFlatXIII »

thinkingtoilet wrote: post #11
the__alchemist wrote: post #7

Anecdotally: A: I get more spam than ever. What is especially annoying is that the majority of reputable companies do this. Order something? Sign up for an account? Set up an LLC? File a trademark? Boom: Spam emails UFN. B: It's easier to unsubscribe than ever: Often one-click at the bottom of the email, or let Gmail/Fastmail etc do it for you. Generally effective. One annoyance I find is the Our terms have been alte…

I've stopped unsubscribing to emails I didn't sign up for and just send to spam. It hurts their "reputation" score and wastes their money (however small amount). I encourage people to stop unsubscribing and just send it to spam.

I make extra-sure to do this to political fundraising.
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