The Story of Samsung's failed deal with iFixit, as told by iFixit's CEO

Post by barryrandall » Thu, Aug 08, 2024, 1:32 PM UTC

GeekyBear wrote: post #10

In my opinion, if you are going position yourself as a neutral arbiter of device repairability, it does not pass the smell test to enter into for-profit business relationships with the companies manufacturing the devices you rate. Providing consumers with information on where to find reputable companies selling repair parts would be a much more palatable alternative to selling them yourself. > “I don’t know why Samsu…

Post by bdcravens » Thu, Aug 08, 2024, 1:33 PM UTC

capitainenemo wrote: post #31

At least the samsung phone I bought scores pretty well on repairability in this review https://m.gsmarena.com/samsung_galaxy_xcover6_pro_scores_hig... Although I'd love to know what iFixit thinks, esp since I'm hoping to hang on to it for a few more years at least. Was hoping to find a general database of phones, but it looks like they don't do a ton of reviews. Only 21 smartphones listed here, including both apple a…

Post by snapcaster » Thu, Aug 08, 2024, 1:38 PM UTC

GeekyBear wrote: post #10

In my opinion, if you are going position yourself as a neutral arbiter of device repairability, it does not pass the smell test to enter into for-profit business relationships with the companies manufacturing the devices you rate. Providing consumers with information on where to find reputable companies selling repair parts would be a much more palatable alternative to selling them yourself. > “I don’t know why Samsu…

Post by 3np » Thu, Aug 08, 2024, 1:40 PM UTC

ilaksh wrote: post #20

brookst wrote: post #16

Earlier quoted context omitted.

Why would people boycott a company with a strong market position that is operating within the bounds of what it can get away with? This reads like suggesting people should boycott their favorite restaurants because reasons.

Because what they get away with is abusive and shows no regard for consumers. Your comment reads like you ignored all of the context of my comment. It's like if your favorite restaurant served really good burgers for $1000, but if the pickles and lettuce fell out and you tried to put them back in, the waiter would come over and slap the burger out of your hand and make you spend another $1000 to get a whole new burge…

Post by JohnFen » Thu, Aug 08, 2024, 1:43 PM UTC

daghamm wrote: post #8

I really liked the plans Samsung employees had to give old phones a new life. I have a box of mostly working phones from different companies and I often wish there was an easy way to use them for different automation tasks around the house. Anyway, I'm not surprised it didn't work. Engineers see possibilities while lawyers only think about how something goes very wrong and the company ends up in court.