> That is an accusation, trying to backhandedly hide it behind "I'm not going to do exactly what I am doing right now" is just as disingenuous as people who say things like "not to be a dick, but ..." as they proceed to be a dick.
No, I'm saying that you sound like you have an axe to grind. I don't know if you do. Do you? Whether yes or no, your post still sounded like you did.
If I thought you had an axe to grind with them, with evidence, I'd have said so. Given your continued posting in the same tone it's difficult to tell whether you're just inherently hostile, have a general "business bad" mindset, or specifically dislike Newegg, but at this point it certainly does seem like you've got an axe to grind with somebody. Nobody acts like you're acting without at least some reason.
> That's wonderful for you. How does it follow then that everyone else should also just accept your belief in them on blind faith? The question was "why is this not good enough?". I explained why.
The standards you expect Newegg to reach are absolutely insane given their size and the triviality of this issue[1]--and that, given the very widespread amount of goodwill toward the company, that you're absolutely flying off the handle. And that the ridiculous standards you want them to meet are a large part of why it sounds like you've got a personal beef with them.
[1] - I mean, c'mon--as stated elsewhere in the thread, the original complainant went public while Newegg was dealing with the RMA appeal. They have a process if you think a RMA was denied in error (I've used it before, and they got it right). If they'd said no to that, I would give the complainant significantly more weight, but given that Newegg has a nearly-universally-positive public opinion in geek circles, it reads like a huge stretch to paint this as some gigantic failure rather than an individual issue of process. Getting the pitchforks and torches out before confirming malice is stupid.