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Alexa is in millions of households and Amazon is losing billions

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631–640 of 871 posts

Re: Alexa is in millions of households and Amazon is losing billions

#631

Earlier quoted context omitted.

> I always want to see a page with the product details and price before I click "buy". Reducing the number of clicks is not going to make me change my decision. This is compounded by the multi-headed monster that large orgs like theirs have no choice but to become. If customers could trust that every day essentials had a relatively stable price and availability pattern like they trust from their local grocery store (…

This a million times. I swear I will never understand why Amazon's supply, organization, and pricing for household goods is such a disaster. Because their experience for mainstream books is mostly perfectly fine -- there's a single listing for each book, and the price doesn't change much, just some discount from list. It works. But for things like paper towels or Tide or whatever, it's utter chaos. Multiple listings…

I don’t think Amazon created this on purpose. They did create a system where individual vendors are incentivised to scam consumers though.

The most common and irritating one I see is making a listing for a product at a low price, selling lots of said item and getting people lulled into reordering, then bump the price, change the per-order quantity, or even change the brand or product sold under that listing, 10xing your profit on residual reorders, while you relish the original deal on a new item number. Rinse and repeat.

Re: Alexa is in millions of households and Amazon is losing billions

#632
Amazon is not losing billions, Amazon is still wildly profitable! And the "loss leader" devices like Kindle, Alexa etc. helped to get it where it is now, even if the devices themselves generate losses. I think this new strategy is more "now that we are the undisputed online shopping monopolist, do we still need these loss leaders, or can we eliminate them in order to be even more profitable?"

Re: Alexa is in millions of households and Amazon is losing billions

#633

Earlier quoted context omitted.

Then you can look up how much the tax is when you are making your voting decision. This isn’t secret information.

The government routinely hides what you're paying in taxes. Case in point - the so-called "Employer's Contribution" to your social security taxes. There's no such thing. That comes out of your pocket, too. This is because employers have no interest in what your paycheck amount is. They care about "total compensation", which is what it costs the employer to employ you. Seattle added some "payroll taxes" and successful…

Indeed - UK the same. The government makes so much hay out of persuading the electorate that businesses are somehow entirely separate from them.

Re: Alexa is in millions of households and Amazon is losing billions

#635
post #600

Earlier quoted context omitted.

The unit price labels here in the US are hilariously messed up. The items you want to compare will be say, a pack of 6 granola bars or a 10 pack. The unit prices will be like: #1: $0.37 / ounce #2: $6.50 / pound or even: #3: $1.82 / each (a price per item) This will even be common within the same exact brand too. The stores seem so bad at picking a consistent unit for a product category that it seems malicious, but i…

It's malicious compliance. They probably wouldn't show anything other than the pack price if they had a choice, so there's something forcing them to show unit prices. So given that they have to show them anyway, they have an opportunity to inject profitable confusion. Non-metric units are just icing on the cake.

Love that phrase: ‘profitable confusion’. Basically the business model of commodity box shifters

Re: Alexa is in millions of households and Amazon is losing billions

#636
post #86

The core issue is that Amazon envisioned Alexa as a product that would help it increase sales. Smart home features were always an afterthought. How convenient would it be if people could shout "Alexa order me Tide Pods" from wherever they were in their home and the order got magically processed? That demo definitely got applause from a boardroom full of execs. The problem is that consumers don't behave like that. Thi…

This seems like such a solvable problem. It only requires some profile setup. Take the most commonly re-ordered items on Amazon (paper towels, toothbrushes, etc) and have the user select a preferred product, brand, and fallback for each one, as well as a maximum price. Some of that is already implemented for Subscribe & Save and Whole Foods delivery/pickup orders. They could even leverage that existing system. For le…

What shmuck orders paper towels on the internet?

Re: Alexa is in millions of households and Amazon is losing billions

#637
post #86

The core issue is that Amazon envisioned Alexa as a product that would help it increase sales. Smart home features were always an afterthought. How convenient would it be if people could shout "Alexa order me Tide Pods" from wherever they were in their home and the order got magically processed? That demo definitely got applause from a boardroom full of execs. The problem is that consumers don't behave like that. Thi…

Alexa can and also does spy on you and your family.

Re: Alexa is in millions of households and Amazon is losing billions

#638

Earlier quoted context omitted.

Then you can look up how much the tax is when you are making your voting decision. This isn’t secret information.

The government routinely hides what you're paying in taxes. Case in point - the so-called "Employer's Contribution" to your social security taxes. There's no such thing. That comes out of your pocket, too. This is because employers have no interest in what your paycheck amount is. They care about "total compensation", which is what it costs the employer to employ you. Seattle added some "payroll taxes" and successful…

Do you really think people don't know that the tax deductions on their payslip are actually their money?

Re: Alexa is in millions of households and Amazon is losing billions

#639
post #600

Earlier quoted context omitted.

> It’s a slog to do the “which one of these is least a ripoff” calculation, at the grocery store Where I live price labels must carry the per liter or the per kilo price too. It's printed with a smaller font size but it's visible and it's often the only price I look at.

The unit price labels here in the US are hilariously messed up. The items you want to compare will be say, a pack of 6 granola bars or a 10 pack. The unit prices will be like: #1: $0.37 / ounce #2: $6.50 / pound or even: #3: $1.82 / each (a price per item) This will even be common within the same exact brand too. The stores seem so bad at picking a consistent unit for a product category that it seems malicious, but i…

When money is at stake, never attribute to incompetence what could be attributed to greed.

Re: Alexa is in millions of households and Amazon is losing billions

#640
post #419

Earlier quoted context omitted.

Is this not actually kind of powerful? Having linguists write up a bunch of rules seems a lot more predictable than "rolling a bunch of dice and hoping that some LLM spits out a coherent set of steps". It feels very fractal but on the other hand if Alexa has only a specific gamut of responses it's not exactly a limitless state space right? Very curious about how those rules look like though

Honestly the FSTs themselves were actually really cool, it's very much GOFAI. It automatically creates lots of permutations, i.e. `play taylor swift`, `please play taylor swift`, play taylor swift now`. etc. And once the FST is built it always works deterministically. It's compiled to a graph and an incoming command is pushed through the state machine, if you get to an end state it "matched the fst" and some specific…

what do all these acronyms mean
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