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Japan chain uses AI to gauge staff smiles, speech tones in QoS push

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Japan chain uses AI to gauge staff smiles, speech tones in QoS push

#1

Post by gnabgib » Thu, Jul 25, 2024, 3:15 AM UTC

Japan chain uses AI to gauge staff smiles, speech tones in QoS push
scmp.com

Re: Japan chain uses AI to gauge staff smiles, speech tones in QoS push

#2

Post by myaccountonhn » Thu, Jul 25, 2024, 4:11 AM UTC

What a great future we have ahead of us

Re: Japan chain uses AI to gauge staff smiles, speech tones in QoS push

#3

Post by ainoobler » Thu, Jul 25, 2024, 4:15 AM UTC

myaccountonhn wrote: post #2

What a great future we have ahead of us

It's only going to get better and better.

Re: Japan chain uses AI to gauge staff smiles, speech tones in QoS push

#4

Post by karaterobot » Thu, Jul 25, 2024, 4:19 AM UTC

ainoobler wrote: post #3

myaccountonhn wrote: post #2

What a great future we have ahead of us

It's only going to get better and better.

[smiling as hard as possible]

Re: Japan chain uses AI to gauge staff smiles, speech tones in QoS push

#5

Post by an_aparallel » Thu, Jul 25, 2024, 4:19 AM UTC

UNIQLO staff are already sickeningly over-enthusiastic...just what Japan needs...

Re: Japan chain uses AI to gauge staff smiles, speech tones in QoS push

#6

Post by hn_throwaway_99 » Thu, Jul 25, 2024, 4:23 AM UTC

Why oh why are we so intent on turning all of these dystopian sci-fi shows from 10-15 years ago into our current reality.

Re: Japan chain uses AI to gauge staff smiles, speech tones in QoS push

#7

Post by hnpolicestate » Thu, Jul 25, 2024, 4:25 AM UTC

The media only seems to report about those that comply with this nightmare. I assume there are at least some people who say "get lost" and leave?

Re: Japan chain uses AI to gauge staff smiles, speech tones in QoS push

#8

Post by [deleted] » Thu, Jul 25, 2024, 4:27 AM UTC

hn_throwaway_99 wrote: post #6

Why oh why are we so intent on turning all of these dystopian sci-fi shows from 10-15 years ago into our current reality.

[deleted]

Re: Japan chain uses AI to gauge staff smiles, speech tones in QoS push

#9

Post by greesil » Thu, Jul 25, 2024, 4:29 AM UTC

ainoobler wrote: post #3

myaccountonhn wrote: post #2

What a great future we have ahead of us

It's only going to get better and better.

Insufficient enthusiasm. You have been fined one credit.

Re: Japan chain uses AI to gauge staff smiles, speech tones in QoS push

#10

Post by userbinator » Thu, Jul 25, 2024, 4:30 AM UTC

This is not surprising given that Japan is an intensely conformist society. Individuality is not something they value much.

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