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CrowdStrike offers a $10 apology gift card to say sorry for outage

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Re: CrowdStrike offers a $10 apology gift card to say sorry for outage

#41

Post by ortusdux »

kogus wrote: post #9

This reminds me of something that happened at a former employer. After I had been employed there for a couple of years, someone in HR or Legal noticed that the programmers had never signed any "our code belongs to the company" agreement. So they asked us to sign a paper to that effect, and gave us each a check for $20. My thought was that I always assumed the company owned this code, but if they were going to pay for…

For the most part, US contracts are not valid without consideration. Basically, all parties involved must receive something of value.

https://www.nolo.com/legal-encyclopedia/consideration-every-...

Any contract request that includes a small cash payout should merit extra scrutiny.

Re: CrowdStrike offers a $10 apology gift card to say sorry for outage

#42

Post by kube-system »

AdmiralAsshat wrote: post #13

This reminds me of the family who was awarded $4 in damages for a wrongful death suit. [0] It's almost worse than nothing. [0] https://hotair.com/jazz-shaw/2018/06/01/jury-awards-family-f...

At least their domain is descriptive, that article is much to do about nothing -- civil cases aren't criminal cases with a boolean outcome. The award isn't recognition that the life was worth $4, it is a recognition that the defendant did just about nothing wrong.

Re: CrowdStrike offers a $10 apology gift card to say sorry for outage

#43

Post by layer8 »

indigodaddy wrote: post #2

‘ On Wednesday, some of the people who posted about the gift card said that when they went to redeem the offer, they got an error message saying the voucher had been canceled. When TechCrunch checked the voucher, the Uber Eats page provided an error message that said the gift card “has been canceled by the issuing party and is no longer valid.”’

This shows that CrowdStrike is irredeemable.

Re: CrowdStrike offers a $10 apology gift card to say sorry for outage

#44

Post by pwg »

redleggedfrog wrote: post #17

Huh, so, not only clueless at security, but also clueless at customer relations. Also, their commercials are stupid, so clueless at marketing. I find it funny that their name, CrowdStrike, sounds like an anti-personnel reaper drone. Now metaphorically fits.

I've begun referring to them as ClownStrike, given that so far they have seemed to act more like a bunch of circus clowns than an actual knowledgeable entity.

This tone deaf offer just reinforces the impression that they are just a bunch of clowns.

Re: CrowdStrike offers a $10 apology gift card to say sorry for outage

#47

Post by lupusreal »

redleggedfrog wrote: post #17

Huh, so, not only clueless at security, but also clueless at customer relations. Also, their commercials are stupid, so clueless at marketing. I find it funny that their name, CrowdStrike, sounds like an anti-personnel reaper drone. Now metaphorically fits.

50 years from now, unclassified documents reveal that crowdstrike was secretly a CIA controlled business which was operating an offensive botnet created for the anticipated cyberwar, with a peacetime cover story of being security software with automatic updates. Everybody rolls their eyes and asks how anybody ever fell for that when the name openly says what it is.

Probably bullshit, but honestly... Wtf is up with the name?

Re: CrowdStrike offers a $10 apology gift card to say sorry for outage

#48

Post by entropicdrifter »

Algent wrote: post #35
AdmiralAsshat wrote: post #13

This reminds me of the family who was awarded $4 in damages for a wrongful death suit. [0] It's almost worse than nothing. [0] https://hotair.com/jazz-shaw/2018/06/01/jury-awards-family-f...

I wonder when we'll start to have some estimate of indirect/direct death toll. This took down several 911 type services and hospitals, some reported imaging down, some being back to paper and pen at ER.

Don't forget airports. Can't help but wonder how many emergency helicopter rides were delayed

Re: CrowdStrike offers a $10 apology gift card to say sorry for outage

#50

Post by PreInternet01 »

Well, I'm not a CrowdStrike customer, so I'm not entitled to any gift cards anyway, and I'll refrain from asking snarky questions like "is that per organization, per affected PC, or per minute of wasted support time?"

Instead, let me offer the following, alternative snark: "If I were to share with you the secret of renaming your C-*.sys files to C-*.tmp prior to trying to ingest them, so that if you crash while doing so, you will not repeat that mistake right after rebooting, how many US$10 gift cards is that worth? Keeping in mind, of course, that is, like, 2 hours of parking where I live?"

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