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CrowdStrike Update: Windows Bluescreen and Boot Loops

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Re: CrowdStrike Update: Windows Bluescreen and Boot Loops

#24
In terms of analysing risk factors to minimise something like this happening again, what are the factors at play here?

A Crowdstrike update being able to blue-screen Windows Desktops and Servers.

Whilst Crowdstrike are going to cop a potentially existential-threatening amount of blame, an application shouldn't be able to do this kind of damage to an operating system. This makes me think that, maybe, Crowdstrike were unlucky enough to have accidentally discovered a bug that affects multiple versions of Windows (ie. it's a Windows bug, maybe more-so than it is a Crowdstrike bug).

There also seems to have been a ball-dropped in regards to auto-updating all the things. Yes, gotta keep your infrastructure up to date to prevent security incidents, but is this done in test environments before it's put into production?

Un-audited dependence on an increasingly long chain of third-parties.

All the answers are difficult, time consuming, and therefore expensive, and are only useful in times like now. And if everyone else is down, then there's safety in the crowd. Just point at "them too", and stay the path. This isn't a profitable differentiation. But it should be! (raised fists towards the sky).

Re: CrowdStrike Update: Windows Bluescreen and Boot Loops

#30

In terms of analysing risk factors to minimise something like this happening again, what are the factors at play here? A Crowdstrike update being able to blue-screen Windows Desktops and Servers. Whilst Crowdstrike are going to cop a potentially existential-threatening amount of blame, an application shouldn't be able to do this kind of damage to an operating system. This makes me think that, maybe, Crowdstrike were…

> an application shouldn't be able to do this kind of damage to an operating system

Antivirus software by its nature probably needs the kind of access that would let it bluescreen your computer.

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