CrowdStrike Update: Windows Bluescreen and Boot Loops

My workplace has a number of people reporting Windows blue-screening and going into a boot loop. The IT Department have a number of servers recently gone offline and have said there's a chance that the two issues are related, and potentially due to a Crowd Strike application update.

My laptop blue-screened and rebooted, but is working fine after the reboot.

A local radio station has also said they've got the same issues with their laptops and their phone system is down as a result.

Not seeing anything on news sites yet. Anyone else seeing similar?

Above is all based in Australia.

CrowdStrike Update: Windows Bluescreen and Boot Loops
old.reddit.com

It's crowdstrike: https://www.reddit.com/r/crowdstrike/comments/1e6vmkf/bsod_e...

> 7/18/24 10:20PT - Hello everyone - We have widespread reports of BSODs on windows hosts, occurring on multiple sensor versions. Investigating cause. TA will be published shortly. Pinned thread.

> SCOPE: EU-1, US-1, US-2 and US-GOV-1

> Edit 10:36PT - TA posted: https://supportportal.crowdstrike.com/s/article/Tech-Alert-W...

> Edit 11:27 PM PT:

> Workaround Steps:

> Boot Windows into Safe Mode or the Windows Recovery Environment

> Navigate to the C:\Windows\System32\drivers\CrowdStrike directory

> Locate the file matching “C-00000291*.sys”, and delete it.

> Boot the host normally.

Can you post a summary? We're affected but I don't have access to that portal.

I assume you have to install "CrowdStrike" yourself (i.e. not bundled with Windows by default)? I have no idea what it is before.