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Ask HN: Why is Apple ripping of European users? 1€ ≠ 1$

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Re: Ask HN: Why is Apple ripping of European users? 1€ ≠ 1$

#51
post #22
post #11

In Australia, it's called "The Australia Tax". Partly, selling into another country is a bit of a headache. That's one reason why US businesses can do so well - they only need to succeed in a single jurisdiction and they'll make a lot of money. Yes, there's different state laws, but pretty much all countries have annoying state laws, and not all countries are as lucrative a market as California alone.

This is why there is the Euro also ;) Still missing a big manufacturer in there tho.

Theoretically, but setting up a business in Greece doesn't get you the same degree of market access to the EU as setting up a business in New Mexico gets you to the US.

You still have to deal with a lot of very different sovereign states, languages and mentalities. A Swedish customer is not going to feel much different about dealing with Greek business than dealing with a Russian one.

Imagine you want to start a business selling your own brand of briefcases. In the US, you can set yourself up to supply to the whole US (almost) as easily as you can to deal with your local state. Try organizing shipping, sales taxes, customer service etc. for all Europe and you'll probably decide to start with one or two countries.

Re: Ask HN: Why is Apple ripping of European users? 1€ ≠ 1$

#52
post #48

In Europe you are forced to give your customer 2 years of warranty on certain products. E.g. computer hardware or electronics. Apple refused to in the past (and still had their crazy EUR prices then). But now, after being dragged to court about it in Italy, and loosing, they at least have a good reason to charge more in Europe. ;) This is the case for most vendors. E.g. my Panasonic GH2 camera did cost a bit more in…

Apple's warranty policies in Europe are still a disgrace, unfortunately. The warranty on a laptop charger is only one year, instead of two, for example. They aren't cheap to replace either (€80 for a simple cable?!). The warranty on an iPod is useless when there's a crack in the screen: defects that have nothing to do with the screen will only be fixed for a hefty price. The advice is to "just buy a new one". In the…

The warranty on a laptop charger is only one year, instead of two, for example.

They might claim that, but it isn't, and a small claims court or equivalent will prove it to them. All new non-perishable products have two years of warranty, period.

Re: Ask HN: Why is Apple ripping of European users? 1€ ≠ 1$

#53

I feel obliged to repost this. Updated prices in Brazil: Air 11": R$2699 -> R$3699 (1849 USD) MBP 13": R$3599 -> R$3999 (2000 USD) New MBP: R$9999 (4500 USD - WHAT??) New MBP maxed out: R$15973 (~8000 USD...) Import tax is 60% for individuals, around 40%, maybe less for importers. $2199 * 1.4 * 2.06 (today's USD, predicted to go Now, what were you saying about being ripped off? [edit] just for kicks I maxed out a Mac…

How do other brands compare? For example, how much would a similar Dell or Lenovo laptop cost?

Re: Ask HN: Why is Apple ripping of European users? 1€ ≠ 1$

#54
post #12

Earlier quoted context omitted.

The other thing is that the price they set at launch doesn't change when the exchange rate changes. So Apple doesn't set the price relative to current exchange rates, but relative to whatever rate they're hedging against. So don't look at the current rates, look at the long term futures rates.

Yes, its likely the Euro will reduce further against the dollar (given the current situation in Europe), so Apple needs to build in a buffer to account for this.

Maybe, but did it need to do that since the Euro was introduced? The crazy USD-Euro price differences have persisted since the Euro was introduced. Apple is not the only offender, by the way.

Re: Ask HN: Why is Apple ripping of European users? 1€ ≠ 1$

#55
post #3

I don't think it's that strange. Let's compare the cost of the same MacBook Air in the US and France. 1. MacBook Air 11-inch : 64GB in US is $999. 2. MacBook Air 11-inch : 64GB in France is €1,049 3. $1 = €0.80 at the current time. So you might think the MacBook Air should be €800 (999 * 0.80). So why it is €249 more? France levies 19.6% TVA (sales tax) on goods and the tax is included in the display price; the US le…

I believe the UK also has better consumer protection laws than the US like being able to return a product within 28 days of purchase to get a full refund.

http://en.wikipedia.org/wiki/Consumer_protection_in_the_Unit...

Re: Ask HN: Why is Apple ripping of European users? 1€ ≠ 1$

#58
The first post by jgrahamc sums it all up nicely. On the additional 77 EUR Apple charges in Europe, one may have to consider strikter recycling laws. As far as I know, the cost of recycling is already charged at the time of purchase of an electronic product in Europe. That may, at least in part, explain the 77 EUR margin.

Re: Ask HN: Why is Apple ripping of European users? 1€ ≠ 1$

#59
post #3

I don't think it's that strange. Let's compare the cost of the same MacBook Air in the US and France. 1. MacBook Air 11-inch : 64GB in US is $999. 2. MacBook Air 11-inch : 64GB in France is €1,049 3. $1 = €0.80 at the current time. So you might think the MacBook Air should be €800 (999 * 0.80). So why it is €249 more? France levies 19.6% TVA (sales tax) on goods and the tax is included in the display price; the US le…

There are various levies and duties, as well as storage and transportation that will go into the price differential too.

Re: Ask HN: Why is Apple ripping of European users? 1€ ≠ 1$

#60

In Europe you are forced to give your customer 2 years of warranty on certain products. E.g. computer hardware or electronics. Apple refused to in the past (and still had their crazy EUR prices then). But now, after being dragged to court about it in Italy, and loosing, they at least have a good reason to charge more in Europe. ;) This is the case for most vendors. E.g. my Panasonic GH2 camera did cost a bit more in…

In Europe you are forced to give your customer 2 years of warranty on certain products. E.g. computer hardware or electronics.

To be honest, one would hope that a warranty term of 2 years would force manufacturers to make their products more reliable, rather than keeping the quality constant and increasing the price.

But, in an industry where it is normal to deprecate products in two years now (hi, iPad 1), I guess that's too much to ask.

I am sorry for our planet.

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