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Stop Microsoft users sending 'reactions' to email by adding a postfix header

neilzone.co.uk

21–30 of 377 posts

Re: Stop Microsoft users sending 'reactions' to email by adding a postfix header

#21
post #5
post #3

The reaction email doesn't have some specific header that can be used to block it?

That would be a pretty suboptimal user experience for both parties, don't you think?

Depends on what you're optimizing for, how big of a problem not knowing whether someone read your email is to you specifically, and for what kinds of emails/senders this happens.

Re: Stop Microsoft users sending 'reactions' to email by adding a postfix header

#22

Earlier quoted context omitted.

The distance between "didn't care to respond" and a thumbs up emoji response is measured in angstroms.

I suppose it'd be OK if the other side of your TCP connections stopped sending ACKs.

This is cute, but not how email communication works. There's no need for explicit answer to any email, otherwise people would never stop responding.

Re: Stop Microsoft users sending 'reactions' to email by adding a postfix header

#23
post #15

Earlier quoted context omitted.

The UX problem is you send an e-mail, and someone "thumbs up" a response, and then you block the response and assume that they didn't care to respond, while they think they have responded.

No. When you block an email the sender will get a notification email from their mail server that their message was blocked. They will not assume anything for very long.

> When you block an email the sender will get a notification email from their mail server that their message was blocked

And if that blocked message was a reaction I’d assume I can move on: they sent an email, I sent a response, they refused to accept it and then spammed me to boot.

Re: Stop Microsoft users sending 'reactions' to email by adding a postfix header

#24
post #4

Oh, this is good to know! I haven't encountered this issue personally yet, but maybe once I've updated my mailserver, I won't encounter it in the future. Now to figure out how to stop the same thing happening in SMS.

You'll be glad to hear that SMS already doesn't have reactions

SMS is being replaced with RCS, which does have reactions…even Apple is adding RCS…

Welcome to the future.

Re: Stop Microsoft users sending 'reactions' to email by adding a postfix header

#25
post #22

Earlier quoted context omitted.

I suppose it'd be OK if the other side of your TCP connections stopped sending ACKs.

This is cute, but not how email communication works. There's no need for explicit answer to any email, otherwise people would never stop responding.

> not how email communication works. There's no need for explicit answer to any email

Obviously context dependent. For time-sensitive emails, it’s common to follow up with a call if receipt isn’t acknowledged.

Re: Stop Microsoft users sending 'reactions' to email by adding a postfix header

#26
post #22

Earlier quoted context omitted.

I suppose it'd be OK if the other side of your TCP connections stopped sending ACKs.

This is cute, but not how email communication works. There's no need for explicit answer to any email, otherwise people would never stop responding.

“Please let me know if you were able to read this attachment.”

Really?

Re: Stop Microsoft users sending 'reactions' to email by adding a postfix header

#28

I kind of get why we don’t like this in email, but for SMS and Slack I’ve thoroughly enjoyed reactions. They’re a way to say “I received this and have a positive reaction to it, with no further communication necessary”. Replaces a lot of useless typing I had to do to sound polite when saying “fine, no further comment”. And then getting a notification from the other party acknowledging my acknowledgment… yuck.

It should be entirely socially acceptable to respond to any trivial message with "ACKNOWLEDGED" á la Picard

Re: Stop Microsoft users sending 'reactions' to email by adding a postfix header

#29
post #4

Oh, this is good to know! I haven't encountered this issue personally yet, but maybe once I've updated my mailserver, I won't encounter it in the future. Now to figure out how to stop the same thing happening in SMS.

You'll be glad to hear that SMS already doesn't have reactions

reacted haha to your message

liked your message

Re: Stop Microsoft users sending 'reactions' to email by adding a postfix header

#30

Earlier quoted context omitted.

The distance between "didn't care to respond" and a thumbs up emoji response is measured in angstroms.

With a thumbs-up I know they've read it, and that's worth quiet a bit in this asynchronous communication world of ours.

We used to (and I believe still) have Read Receipts for this.
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